JOB SUMMARY

This position is responsible for managing the contracts across area of responsibility as assigned. This position presents contract recommendations for cost savings and operational efficiencies. The Contract Administration works closely with contracting, sourcing, legal, value analysis (VA), group purchasing organizations (GP0s), end users and suppliers. This position identifies opportunities, drives consensus and implements contracts.

EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
• INTEGRITY: We are honest and ethical in all we say and do.
• COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
• ACCOUNTABILITY: We hold ourselves accountable for all our actions.
• RESPECT: We treat every individual as a person of worth, dignity, and value.
• EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
• Focuses on patient/customer safety
• Delivers personalized service using HM Service Standards
• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
• Intentionally rounds with patients/customers to ensure their needs are being met
• Involves patients(customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
• Displays cultural humility, diversity, equity and inclusion principles
• Actively supports the organization vision, fulfills the mission and abides by the I CARE values

PRIMARY JOB RESPONSIBILITIES

PEOPLE

1. Responds to all communications from internal/external customers within defined service level agreement. (EF)
2. Meets with assigned departments at least quarterly. (EF)
3. Partners with Value Analysis Team to complete product conversions. (EF)

SERVICE

1. Participates in request for proposal (RFP) process and obtains informal bids/quotes. Manages bid process through contract award and product set up in materials system and with distributor. (EF)
2. Coordinates weekly meetings with distributor for synchronization of contracting price and details. (EF)

QUALITY/SAFETY

1. Responsible for audits of contract performance across all areas of assigned categories to ensure that the Health System is maximizing and obtaining earned contract value. (EF)
2. Performs maintenance/distribution of contract modifications including terms and/or pricing with appropriate stakeholders. (EF)

FINANCE

1. Evaluates and prioritizes existing contracts for opportunities to improve contract benefits and/or reduce costs based on annual work plan savings in assigned discipline. Works closely with Value Analysis to determine most advantageous participation. (EF)
2. Research and analyze GPO contracts to identify the most cost-efficient contract opportunities. (EF)
3. Ensures contract compliance with terms and conditions to achieve cost savings. Prepare financial analysis necessary to arrive at financial impact and report findings on a monthly basis. (EF)
4. Negotiate contract pricing, terms and conditions in addition to monitoring price compliance throughout the lifecycle of the contract. Addresses contract price conflicts in conjunction with Buyer. (EF)

GROWTH/INNOVATION

1. Review current and existing contracts to identify additional value add. (EF)
2. Identify areas of contract opportunity to increase contract penetration and reduce costs. (EF)
3. Assumes responsibility for own professional development. Completes the My Development Plan (MDP). (EF)

EDUCATION REQUIREMENTS

• Bachelor's degree in Supply Chain, Business or related field required

EXPERIENCE REQUIREMENTS

• Five years of experience in contracting and supply chain; for internal employees four years of experience in contracting and supply chain

CERTIFICATIONS, LICENSES AND REGISTRATIONS.

• Supply Chain certification such as Certified Professional in Supply Chain (CPSM) preferred

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co­ workers in a manner consistent with a customer service focus and application of positive language principles
• Possess ability to work with complex legal documents.
• Ability to communicate effectively and professionally to engage clinical and non-clinical staff, vendors, and distributors.
• Ability to manage large volumes of contracts in different stages of completion.
• Ability to conduct due diligence of contract details before recommendation to sign, such as assessment of clinical needs, financial impact, and terms and conditions.
• Ability to perform in a self-directed, fast-paced environment with changing deadlines and priorities.
• Ability to initiate and facilitate problem-solving processes when issue or concerns are identified.
• Knowledge of medical/surgical supplies and equipment is desirable.
• Demonstrated competency in Microsoft Office products.