Work Schedule:

First Shift: Tuesday to Saturday 9:00 AM to 5:30 PM EST

second shift: Tuesday to Saturday 4:30 PM to 1:00 AM EST

• Responsibilities may include but are not limited to, provides support to most business units within the organization.
• Works closely with investigator sites regarding data discrepancies and/or general study questions.
• Supports the overall performance, education, and escalation of study questions or data discrepancies of the sites on a study level.
• To help ensure execution of protocols are completed accurately and on time. Resolves issues that arise during specimen accessioning to ensure specimen logging is accurate.
• Uses tools provided to answer questions and ensure clean data at the earliest point in time.
• Places calls to the investigator sites delivery sponsor alerts, voice alert values, and any other critical values.

Job Type: Contract

Pay: $16.50 - $18.70 per hour

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person