Candidate Requirements
• Years of Experience Required: 3-5 overall years of experience in the field.
• Degrees or certifications required: no degree is required to be eligible for this role but Preferred bachelor's degree in business, Operations, Engineering, Finance or related field AND 3 years of work experience in program management, product management, process management, process improvement OR equivalent experience.
• Best vs. Average: N/A
• Performance Indicators: Performance will be assessed measured by the quality of their deliverables.

Top 3 Hard Skills Required 1. Minimum 3 years experience with program management experience in the software industry, prefer candidates with experience in large companies.
2. Minimum 3 years experience with collecting data and understanding products.
3. Minimum 3 years experience with engaging with engineers, able to use some engineering jargon.

AI PM:
Below are the specific role expectations.
Senior Technical - Product Manager. Please focus on the below for sourcing.
1. Co-create OKRs with business teams that drive measurable improvements to digital partner experience.
2. Facilitate workshop(s) to collaboratively define future state Gen AI and Copilot based scenarios across the partner/seller journey.
3. Review current pain points of the partner & seller using existing data (e.g., partner CPE scores, support cases, survey data, etc).
4. Conduct internal interviews, integrate partner feedback, complete qualitative and quantitative analysis to build a POV on prioritization of AI scenarios.
5. Develop future state partner workflows based on priority scenarios anchored to partner journey.
6. Work with technical leadership team to design high level technical architecture building blocks and systems design.
7. FOR THIS ROLE, PLEASE EMPHASIZE THIS: Must have technical depth in AI terminology and concepts and be able to design scalable, performant, and reliable systems keeping in mind org accountabilities, boundaries, and limitations.
9. Build proof of concepts if necessary to drive scenario validation. These will not be deployed to production.
10. Write business requirement documents & ensure stakeholder alignment.

Job Description: Business Program Manager – AI Cloud Partner Program Planning & Experiences


Accountabilities Be obsessed with partner experience, partner scale program capabilities needed to manage partner ecosystem.
Land changes with internal stakeholders and partners
Measure business outcomes based on partner and field feedback and adjust program execution plans as needed.
Delivery of success through collaboration, deep partnerships & influence without authority across multiple stakeholders.
Effectively communicate at all levels, from corporate VPs to partner–demonstrating impact and influence across different roles and organizations

Qualifications Required Qualifications:
(Preferred) Bachelor's degree in Business, Operations, Engineering, Finance or related field AND 3 years of work experience in program management, product management, process management, process improvement OR equivalent experience.
Understanding of sales & go-to-market, partner ecosystem & cloud marketplaces strategy.
Experience working as a Technical Program Manager, Technical Product Manager, Business Planning or Business Strategy in technology industry.
Experience designing digital experiences at scale and working at the intersection of business strategy & engineering.
Track record of driving business/product outcomes with objectives, key results, and facts grounded in data.
Ability to translate complex business opportunities into simple, marketable, and effective solutions.
Skilled at prioritization, driving strategic alignment in a matrixed organization, creating order, and driving concise, actionable executive-level insights and calls to action.
Demonstrated track record of creating repeatable best practices for planning & prioritizing business requirements.
Ability to articulate both business and technical value of business requirements to senior business and technical decision makers.
Passionate, results-driven, and organized approach; with attention to detail: A self-starter who can create and deliver scalable plans from concept to delivery, including the ability to prioritize and manage multiple projects, effectively driving to measurable results.
Must have ability to work cross-team in ambiguous and changing environments, along with excellent listening and partnering skills. Must be comfortable working in a highly matrixed environment, and leading programworkstreams aligned to shared goals and measures.
Storytelling skills and passion for delighting partners and stakeholders, advocating on their behalf, creating great partner experiences, and understanding the linkage between these experiences and business success.
Brings demonstrated experience proposing, creating, and managing executive-level proposals and presentations. Demonstrates ability to make data-driven investment decisions.
Executive Relations: The ability to interact confidently with senior leaders in a highly matrixed organization to present/defend/clarify concerns or issues regarding an existing project, program, or solution. This includes the ability to confidently address difficult questions, handle pushbacks from a high-level audience, and maintain an executive demeanor while engaging in challenging or sometimes high-pressure situations.

1. Sales and marketing experience
2. Partner ecosystem experience
3. Experience building reporting and bi solutions, especially visualization