Customer Service / Logistics Clerk Position

• Position Type : Contract position for Months
• Start Date ASAP
• Client RXO Logistics
• Work Schedule hours per week SHIFT DETAILS : Monday - Friday. Shift Hours : am to pm
• Hourly Pay - $ / hour Weekly Pay Out

Job Description :

Daily Responsibilities :

Assisting Customers and Business Partners :

• Handling inquiries, requests, and issues via phone and email.
• Providing information on services, orders, and delivery schedules.
• Handling Complaints :
• Addressing customer complaints calmly and professionally.
• Working to find solutions that satisfy customers and maintain the company's reputation.
• Problem Solving :
• Diagnosing and assessing issues customers or partners may have.
• Finding and implementing solutions efficiently.
• Monitoring Delivery Routes :
• Keeping an eye on the progress of delivery routes.
• Ensuring timely deliveries and resolving any issues that may arise.
• Scanning and Verifying :
• Scanning haul-away pods and verifying stamps for accurate records.
• Order Management :
• Processing changes or cancellations to delivery orders promptly and accurately.
21 hours ago