16 Customer Service Rep- Logistics Jobs in Kent, WA
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Customer Service Rep- Logistics
$39k-49k (estimate)
Full Time | Business Services
1 Month Ago
TalentBridge is Hiring a Customer Service Rep- Logistics Near Kent, WA
Spanish speaking a plusAs a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners, and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience
SHIFT DETAILS:
Monday- Saturday between 0500:1900-time frame 40 hours a week. The schedule needs to be flexible.
What your day-to-day will look like:
SHIFT DETAILS:
Monday- Saturday between 0500:1900-time frame 40 hours a week. The schedule needs to be flexible.
What your day-to-day will look like:
- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess, and resolve problems or issues
- Monitor the progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancelations to delivery orders
- Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.
- High school diploma or equivalent
- 1 year related experience preferably within a call center environment
- Strong customer service skills and the ability to satisfactorily resolve issues
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$39k-49k (estimate)
POST DATE
05/04/2024
EXPIRATION DATE
11/02/2024
WEBSITE
talentbridge.com
HEADQUARTERS
WEST DES MOINES, IA
SIZE
1,000 - 3,000
FOUNDED
2002
TYPE
Private
CEO
MEREDITH CARLE
REVENUE
$50M - $200M
INDUSTRY
Business Services
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