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Service Manager - 19878
TalentZök Meridian, ID
$82k-107k (estimate)
Full Time 4 Months Ago
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TalentZök is Hiring a Service Manager - 19878 Near Meridian, ID

Job DescriptionService Manager (Construction Equipment) - TalentZokOverviewAre you looking for a new career opportunity with an exciting company! Then we've got the right team for you! In this role, you're responsible for the duties listed below.Immediate opening for a Service Manager (Construction Equipment) in Meridian, Idaho who possesses:
  • Experience as Service Manager with Construction Equipment (such as John Deere/Caterpillar/Komatsu) - 3 yrs
  • Business Acumen - Ability to increase profitability/revenue, optimize Service department by securing customer satisfaction and return business
  • Lead and motivate employees
  • MS Office Suites/Computer System Experience
Email resumes to trent@talentzok.com or call (858)-376-5078
FULL DESCRIPTION: Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.
The selected candidate will be responsible for:
  • Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction.
  • Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives.
  • Executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals.
  • Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
  • Opens ROs, Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge.
  • Reviews work orders for completeness and accuracy prior to customer billing.
  • Ensures all departmental tools, equipment, and vehicles are in good working order.
  • Manages recruiting, staffing and employee development activities for employees reporting to this position.
  • Promotes and always embraces company Core Values.
  • Sets an example in areas of personal character, commitment, organization and operational skills, work habits and company's Safety Program.
  • Must promote professional appearance demonstrates the ability to interact and cooperate with all customers, company employees and company managers in a professional manner always.
The selected candidate will also possess:
  • 3 years' experience in Service Department operations.
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions.
  • Ability to lead and motivate others.
  • Ability to write and speak effectively to individuals and groups.
  • Familiar with John Deere and competitive products.
  • Basic understanding of financial principles relative to Service Department operations.
  • Ability to analyze and interpret internal reports.
  • Ability to work extended hours and weekends.
  • Excellent customer service skills.
  • High School Diploma
  • Must be able to pass pre-employment drug test.
  • Due to safety regulations you must be 25 to apply.
  • High school diploma or GED.
  • Proficient in MS Office.
  • Authorized to work in US.
Salary: $90k-120k/yr (Final base salary will based on skills, experience, and qualification)
Benefits:
  • Health, dental, vision
  • 401(K)
  • Company Vehicle, cell phone and laptop
  • Paid time off
For immediate and confidential consideration, please email your resume to trent@talentzok.com or call (858)-376-5078.
More information can be found at www.TalentZok.com
Company DescriptionTalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2022, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, TalentZok is expanding to new markets and hiring additional staff in existing offices.
TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2022, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, TalentZok is expanding to new markets and hiring additional staff in existing offices.

Job Summary

JOB TYPE

Full Time

SALARY

$82k-107k (estimate)

POST DATE

05/26/2024

EXPIRATION DATE

06/05/2024

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The job skills required for Service Manager - 19878 include Customer Service, Customer Satisfaction, Commitment, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager - 19878. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager - 19878. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager - 19878 positions, which can be used as a reference in future career path planning. As a Service Manager - 19878, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager - 19878. You can explore the career advancement for a Service Manager - 19878 below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

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Responsible for understanding each customer's expectations and delivering services as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

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