JobTitle:ProgramManager/Director

The ProgramManagerforthe Tampa BayAcademyofHopereportstotheExecutiveDirector.HeorsheworkscloselywiththeEDtoensureoversightandefficiencyofprogramming.TheProgramManageroverseesthecoordinationandadministrationofAdultReentryProgramincludingplanning,organizing,andoftentimesleadingprogramactivities,workinginclosecoordinationwiththeED.ProgramManageralsooverseesthedaytodayoperationsoftheagency,programsandassistinginallmajorfundraisingefforts.

Principle Responsibilities:

Program Management and General Operations:

• Develop and execute program strategy for Adult Reentry Program.
• Manages staff and office structure including day to day functions to ensure the efficient operation of the office, helping to foster an environment of learning, teamwork, and cooperation throughout the organization
• Monitoring the production of agency-related documents such as procurement of contracts, workflow and deadlines, and record maintenance.
• Prepares all programmatic reports including data reports and evaluations along with narrative reports for timely submission.
• Develops and implements organizational procedures, practices and policies for staff.
• Conducts field visits with Case Managers, Mentor Coordinators, Job Developers, mentors, volunteers to stay abreast of all programmatic activities and to discuss and resolve any and all concerns.
• Performing the duties of a Case Managers and other staff members when necessary and provide quality assurance guidelines for program staff members.
• Workswiththecommunity,localbusinessesandbusinesscouncils,educationalandtraininginstitutionsandconsultantsincompletingagencyprojects.
• Ensuring that the leadership philosophy is maintained and practiced in the work place.
• Revising, updating, and ensuring the implementation of the program model.
• Develops and maintains a Standard Operation Procedures Manual for the Adult Reentry Program.
• Participates in all logistics/event planning for Board, staff, and member meetings and workshops, the annual retreat and planning meetings.

Accounting and Finance

• Develops financial recommendations and leads staff in long-term financial planning as needed.
• Incoordinationwiththebookkeeper,reviewsquarterlyfinancialreportsforthereviewandapprovaloftheExecutiveDirector.Ensuresaccuracyandtimelinessofsuchstatements.
• Reviews financial reporting with the bookkeeper and/or Executive Director as needed.

Human Resources (HR)

• Maintains employee policies, procedures, and employee files.
• Provides new hire training and employee evaluations.
• Ensures that all activities of the organization are in compliance with internal and external rules, regulations, policies, contracts, and laws.
• Signs off on all payroll time sheets prior to payout.
• Reviews and updates the Personnel Manual with the Executive Director on an annual basis or as needed.

Qualifications/Skills/Knowledge:

5years ofprogram developmentand executionina nonprofitsetting.

Solidunderstandingofnonprofitprograms,fundraising,andoperations.Grant-writingexperiencepreferred.

Communicationskills:Excellentpresentationandwritingskills. Excellentcommunicationskillsinterfacingwithmembers,staff,andBoard;bothwrittenandoral.Planandexecutecommunicationstrategy.Developweeklynewslettersandmaintainmemberdatabase.Recruitandmanagesocialmediavolunteer.

Marketingskills:Experiencedeveloping,implementingandevaluationmarketingstrategiesandcampaigns.Markettheprogramandrecruitparticipants.

Creativity/Innovation:Abilitytotranslatethesustainabilitydemandsofthebusinesscommunityintocost-effectiveprogramofferingsforAdultReentryProgramandotherprograms.

Relationship Building:Experienceinpartnershipdevelopmentandmanagement.DeveloppartnershipstoadvanceAdult Reentry’smissionwhilemeetingorganizationalfundraisinggoals.

Contributetofundraisingactivitiessuchasgrant-writingandsponsorshipdevelopment.

Organization:Detail-orientedwithastrongworkethicandresults-orientedattitude.Excellentorganizationalskillswithstrongattentiontodetailandaccuracy.Theabilitytocoordinateandpresentinformationinaconsistent,organized,andaccuratefashion.

Leadership:Self-starter,entrepreneurialindividualwithstrongpassionforchangeandmotivation,capableofleadingprojectsandpeople.

Computerskills:techandwebsavvyandaquicklearner.ProficientinMSOffice,includingMSWord,Access,ExcelandQuickBooks.

Theabilitytounderstand,analyze,andcommunicatefinancialdata.

Abilitytomulti-task,prioritizedailyactivitiestomeetcompetingdeadlinesandtoworkindependently.

Willingnessandflexibilitytotakeonnewresponsibilitiesandsupportdutiesoffellowstaffmembers.

Self-directedandorganizedindividual.

Abilitytoprosperinateamenvironment.

Bachelor’sDegreeandexperienceofatleast5yearsofprovenofficeadministration,management,accountingorhumanresourcesexperience(oranycombinationofthepreceding).

Thispersonwouldberesponsiblefortheoversightofofficeoperations.Performanceatthislevelrequiresknowledgeofnon-profitmanagementpoliciesandprocedures. TheProgram Managermustbe able toeffectively handle avarietyoftasksandworkindependently,whilealsoworkingaspartofateam.Wearelookingforanon-profitmanagementprofessionalwithinitiative,drive,andapassionforcreatingandensuringefficiency.

The Program Managermustprovide all requireddocumentationinatimelymanner,whichmayincludeclientreports,casefiles,staffreports,outcomeevaluations,contactsheets,anyandallreportingdocuments.

Conductandparticipateinregularstaffmeetings,stafftraining,supervisorysessions,andaccepttheresponsibilityforaidingthedevelopmentofpositiveteamrelationships.

OtherdutiesasassignedbytheExecutiveDirector.

ANoteonCollaborativeLeadership

TheCollaborativeleadershipmodelprovidesmanyexcitingopportunitiestoengageintheactualnutsandboltsofoperatinganon-profitorganization.Therightcandidatewillbringsomeexperience,orataminimum,interestinmanagingnon-profitsincludingbudgeting,personnel,fundraising,etc.