The Front Desk Coordinator is the primary liaison for clients and guests, ensuring a welcoming and professional atmosphere. The Front Desk Coordinator performs routine administration and office tasks to boost the functionality, efficiency, and image of the Tampa Bay Innovation Center (TBIC).

Essential duties:

1. Receives and screens telephone calls for president and other personnel, transferring calls as appropriate. Takes messages, greets visitors, and answers general questions regarding the TBIC program.
2. Covers front desk 8 am – 5 pm.
3. Maintain visitor log/sign in system.
4. Provides routine secretarial and clerical support:
   1. Receives, sorts, and distributes incoming mail to personnel and clients, including FedEx and UPS.
   2. Copies and organizes/files documents, reports and correspondence as requested.
   3. Uses word processing software, prepares forms, letters, memos, reports, proposals and other necessary documents. Proofreads all documents for typographical errors and grammatical accuracy. Designs graphics for marketing purposes.
   4. Prepares form letters or routine correspondence in reply to requests for information.
   5. Schedules conference, classrooms, and event center.
5. Performs general office duties such as ordering supplies and keeping supply room orderly.
6. Coordinate and direct office services such as coffee service, pest control, and general maintenance issues.
7. Manage event registrations and prints name tags.
8. Assist with preparation and implementation of events.
9. Processes incoming program inquiries / applications. Assures follow-up, provides tours and routes to appropriate team members.
10. Coordinate catering, setup and clean up for meetings.
11. Ensures meeting and conference rooms are cleaned and prepared for clients to always use.
12. Maintains databases for statistics; responsible for taking and recording inventory of FFE.
13. Make recommendations for improvements to President.
14. Performs other duties as assigned by President.

SKILLS AND KNOWLEDGE

• Strong oral and written communication skills
• Excellent organizational skills with the ability to multi-task
• Self-starter with ability to perform and lead work independently
• Excellent verbal and written communication skills

MINIMUM QUALIFICATIONS

• Minimum of 2 (two) years Administrative role
• Experience in providing routine secretarial and clerical support
• Skill in use of a personal computer and a variety of work processing software packages.
• Evidence of strong interpersonal and communication skills

Compensation and Benefits:

The hourly wage for this position begins at $17 per hour and is commensurate with experience. This role is based in St. Petersburg, Florida. Tampa Bay Innovation Center also offers; Simple IRA, medical insurance, and 3 weeks of PTO.

Apply by emailing hr@tbinnovates.com. The subject of the email should be Front Desk Coordinator. The ideal start date for the position August 1st, if not sooner.

About the Tampa Bay Innovation Center
Tampa Bay Innovation Center supports entrepreneurial success, fosters the creation of high-tech jobs, and develops new sources of technology and manufacturing capabilities by nurturing early-stage ventures as they grow and launch their products into the marketplace. The Innovation Center offers programs that are tailored to the innovator/entrepreneur and provides guidance in market research, business formation, product & technology planning, commercialization, and organizational growth & leadership.

In December of 2023, the Tampa Bay Innovation Center in partnership with the Federal Economic Development Administration, Pinellas County, and the City of St. Petersburg and title sponsor, ARK Invest, completed construction of a purpose-built 45,000 sq. ft. startup incubator facility in St. Petersburg. Now designated as ARK Innovation Center, the facility will officially opened for business on January 15, 2024.