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Are you comfortable talking to strangers? Are you a self-starter? Is being organized high on your priority list? If so, we think youd be a great fit for us. We are looking for someone who can multi-task and prioritize projects in a timely manner. Someone who can communicate effectively with people from all different backgrounds, both written and verbally. Most importantly, we are looking for someone who values great customer service and client relationships the way we do. If you have a positive outlook on life, are flexible, committed to learning, and you love helping others, we would love to speak to you!
About Us
We are a locally owned physical therapy clinic in Metairie, Louisiana and have a strong wellness program which includes Pilates classes and private lessons. Our owners, Lauren and Christy are both physical therapists and long-time friends. Together, they opened Tandem PT in June 2018 and have seen consistent growth ever since. Tandem PT believes in providing exceptional care and customer service to the people in our community so they can stay active and healthy throughout their life. We have a unique model that allows us to deeply understand our patients and the problems they need solved. This has allowed us to develop meaningful relationships and grow our practice largely through return patients, their friends and family.
Visit our website for more information.
We have an increased client and patient load and are looking for the right person to help us deliver an exceptional customer experience for our patients. This goes significantly beyond what is offered by most health care facilities and is key to our patient satisfaction and continued growth.
The right person is likely to have been working in a customer-facing environment and has a history of dealing with customers, answering questions on the phone and in person, and is able to stay organiezd with a variety of tasks.
The Role
You will be responsible for managing a busy front desk and waiting room experience, meeting and greeting our patients, answering the phone, and ensuring that all of our customers are looked after and made to feel welcomed whenever they enter your world.
Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients who inquire about our services over the phone or in person and excelling at retaining those patients as lifelong customers of the business. You will do that by creating the type of customer service experience that people will be happy to pay for and just as happy to tell others about.
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Full Time
$32k-41k (estimate)
06/25/2024
07/10/2024