8 Customer Service Representative Jobs in Bluff, IL
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Tandym Group is Hiring a Customer Service Representative Near Bluff, IL
A retail company in Illinois is looking to add a new Customer Service Specialist to join their growing team in the Greater Chicago area.
In this role, the Customer Service Specialist will be responsible for supporting retail customers and end-users with order support, product assistance and troubleshooting.
Responsibilities
The Customer Service Specialist will :
- Answer customer / consumer calls and e-mails
- Provide customer service and troubleshooting as needed
- Respond to consumer online reviews through the portal
- Arrange for shipment of replacement parts
- Track and trace delivery of orders
- Communicate with employees throughout the organization on customer requirements
- Initiate claim process with customers
- Organize and maintain claim files
- Notify the manufacturers of new claims and manage claims to closure
- Work within several customer portals such as Archway and CommerceHub
- Assist with general office and data entry projects, as necessary
Qualifications
- 1 year of experience in a Customer Service and / or General Office Administration role
- Associate's Degree
- Computer savvy
- Microsoft Office Suite proficient
- Exceptional phone etiquette
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
Job Summary
Full Time
$38k-48k (estimate)
04/25/2024
06/21/2024
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Microsoft Office, Attention to Detail, Troubleshooting, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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