A health services network in New York City is currently seeking a licensed Registered Nurse (RN) to join their team in Queens as a Senior Care Delivery Manager.
Responsibilities:The Care Delivery Manager (RN) :

• Review and ensure effective development and execution of personalized care plans that result in improved satisfaction & outcomes for all participants
• Facilitate and complete the process of Interdisciplinary Team (IDT) meetings, Service Delivery Requests (SDR), and other meetings
• Balance and allocate staffing and related resources throughout the site and ensure adequate team assignments and coverage as a seamless operation
• Collaborate with clinicians to review UAS and the UAS analyzer system to ensure the accuracy of their assessments
• Ensure all incidents are investigated and addressed accordingly
• Ensure documentation for participants is complete, and accurate, including and not limited to enrollment, disenrollment, electronic/paper medical record, and any other clinical notes
• Review participant's charts for quality and address any deficiencies
• Ensure documentations are in accordance with company standards and federal/state regulations
• Maintain up-to-date knowledge about current health-related issues, procedures, evidence-based clinical practices guidelines, medications, and impacting health and practice standards
• Recommend and contribute to improvements in services, programs, policies, and procedures to ensure optimum care and services to members
• Perform other duties, as needed

Qualifications

• 3 years of relevant experience
• Bachelor's Degree in Nursing
• NYS Registered Nurse (RN) license
• Experience working with the Elderly population
• Experience in a Supervisory role
• Solid assessment and documentation skills
• Great interpersonal skills
• Excellent communication skills (written and verbal)
• Strong attention to detail
• Highly organized

Desired Skills:

• Three to five (3-5) years of administrative experience in a management capacity in a certified home health agency (CHHA), long-term home health care (LHCSA), acute care, medical-surgical, and/or critical care, nursing home experience, diagnostic & treatment clinic preferred.
• Customer Service experience is required.
• Managed long-term care insurance experience beneficial.
• Minimum of one (1) year of experience working with a frail or elderly population or, if the individual has less than one (1) year of experience but meets all other requirements, must receive appropriate training from the PACE organization on working with a frail or elderly population upon hiring.
• Supervisory experience is required.