A recognized services company in Washington, D.C. is looking to add a new Systems Administrator to their growing staff.
Responsibilities:
The Systems Administrator will:

• Evaluate user requests from customers experiencing problems with hardware, software, networking, and other computer-related technologies as well as deploying, patching, preparing, and configuring enterprise software, middleware, and independent licensed software.
• requires technical knowledge and troubleshooting experience and aptitude. The ability to learn, adapt quickly, communicate effectively, and complete work within given timelines is needed to be successful.
• Track Workstations across the enterprise and remediate.
• Software, hardware, networking troubleshooting skills.
• Broad knowledge of computer, networking, and software fundamentals.
• Provides quick, responsive, high quality and consistent service.
• Proficiency with mainstream commercial off-the-shelf (COTS) products such as Microsoft Office, Lotus Notes, Adobe Acrobat, and others.
• Proficiency in the management of platform for Windows endpoints providing inventory, software distribution, OS imaging, and settings in security management.
• Log/track incident/problem management database and maintain history records and related incident/problem documentation.
• Read, write, interpret and/or verbally communicate to solicit or explain complex or technical information using simple verbiage.
• Must be customer focused, a team player, and able to work on multiple tasks with minimal supervision.
• Keeps internal customers productive and performing at the highest possible level possible.

Qualifications:

• U.S. Citizenship required.
• Must pass background investigation for a Public Trust.
• Associate degree in a Technical Field.
• Minimum of two (2) years of experience in Systems Administrator/Technical Specialist/Desktop Support/Vulnerability Management role.
• Proficient in PowerShell and Microsoft Endpoint Configuration Manager (MECM/SCCM).
• Experience working with/deploying/troubleshooting issues with Enterprise Images and creating updates.
• Detailed understanding of Windows Update mechanisms and driver management.
• Excellent troubleshooting abilities in software, hardware, and networking.
• Prior experience in a customer-facing role, either remote or face-to-face.
• Relevant certifications are a plus (e.g., CompTIA Security , MCSE).