Job Description
Applications must be filed at
https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00043160
Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.
Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller's Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller's office serves virtually every citizen in the state. As Texas' chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.
Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service.Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.
About the Division
Join the Enforcement division as a Taxpayer Enforcement Officer! Work involves enforcement, compliance, and interpretation of the Texas Tax Code and related statutes pertaining to the collection of direct and indirect taxes and fees. This job is a position of public trust and requires a high degree of confidentiality in handling all taxpayer records, information, and payments. Apply today and help the Comptroller's office keep the Texas economy strong.
This position may be eligible for a flexible/hybrid work schedule of 3 in office days and 2 remote work days once certain conditions are met. Work schedules may change at any time as business necessitates.
Qualifications:
Minimum Qualifications
•Graduation from an accredited high school or successful completion of the General Educational Development test (GED).
•2 years full time work experience in a related field to include but not limited to work in accounting, bookkeeping, a call center, clerical/administrative, collections, or record keeping.
Preferred Qualifications
•Graduation from an accredited college or university with a bachelor's degree.
•Complete copies of college transcripts must be furnished to the divisional hiring representative at the time of the interview for positions requiring a college degree, and/or specific educational credits.
•2 years' experience in bookkeeping, a call center, or collections.
Substitutions
•Education requirement may be substituted with up to four (4) years of related experience.
•Thirty semester hours from an accredited college or university may substitute for one year of the administrative support or clerical work experience requirement on a year-for-year basis with a maximum substitution of two years.
Licenses and Certifications
•A valid Texas (or state of residency) driver's license and a satisfactory driving record are a condition of employment. Applicants offered an interview must present the following documents at or before the interview: A state issued driving record for the last 36 months; valid Texas driver's license (or state of residency driver's license); and current proof of automobile insurance.
In this role you will:
Knowledge of:

• State and federal laws, rules, and regulations
• Agency administrative rules and regulations.
• Principles and processes for providing customer service and performance of tax compliance and tax collection.
• General office procedures and equipment.

Skill in:

• Using a personal computer in a Windows environment; access agency and division databases, systems, and mainframe functions; and access Microsoft Word and Excel to create various business documents.
• Using various office equipment, such as a copier, fax, calculator, personal computers, and associated software applications.
• Performing basic mathematic computations.

Ability to:

• Manage time well, perform multiple tasks, and organize diverse activities.
• Research, interpret and apply tax laws, rules, regulations, policies, and procedures.
• Analyze tax situations.
• Detect tax violations.
• Prepare reports.
• Maintain confidentiality and protect privacy of state employees, taxpayers, and other members of the public.
• Present information in one-on-one and small group situations to taxpayers and internal customers.
• Document accurate record of delinquent taxpayer communication and action taken on agency and division databases and mainframe systems.
• Perform in a stressful environment while maintaining a professional demeanor.
• Attend extensive mandatory training, both on-the-job and in a class setting located in local and/or out-of-town locations.
• Participate in special projects.

Maximize Your Earnings!
At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering
If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
MILITARY PREFERENCE
To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.
Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed onState Auditor's Office Job Descriptions.
https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
click on the occupational category for the position
Additional MOS can be found at the State Auditor's Office,
Military Crosswalk Guide.
https://tvc.texas.gov/provides helpful employment information
For assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets click on following links,
Skills
O*NET
Careeronestop
Applications submitted through Work In Texas:
Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.
The Comptroller's Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.