Role: Production Engineering
-Monitor and analyze application and system logs to identify issues and anomalies.
-Troubleshoot and resolve incidents related to system performance, application errors, and infrastructure issues.
-Work closely with cross-functional teams to diagnose and resolve complex technical problems.
-Implement proactive measures to prevent incidents and improve system reliability.
-Respond to major incidents in a timely manner and communicate effectively with stakeholders to provide updates and coordinate resolution efforts.
-Document incident details, troubleshooting steps, and resolutions for future reference.
-Continuously monitor system health and performance metrics to identify potential issues and areas for optimization.
-Participate in on-call rotation to provide 24/7 support for incident management.
-Proficiency in Unix/Linux operating systems and command-line utilities.
-Experience with troubleshooting application and system logs using tools like grep, awk, and sed.
-Familiarity with monitoring and alerting tools such as Datadog, SignalFx, and Splunk.
-Strong understanding of networking concepts, including TCP/IP, DNS, and routing.
-Familiarity with scripting languages such as Bash, Python, or Perl for automation and task automation.
-Knowledge of configuration management tools like Puppet, Chef, or Ansible.
-Strong problem-solving and analytical skills, with the ability to quickly diagnose and resolve complex technical issues.