Tata Technologies is a leading ER&D and Digital Enterprise Solutions company with emphasis in the Automotive, Aerospace, and Industrial Heavy Machinery Industry space with additional concentration in the High Tech and Med Device industry. A Client Success Managers has an individual sales quota and is responsible for growing, managing and executing software solution sales with a focus on consistently growing the pipeline with new and upsell opportunities. The CSM objective is opening doors and closing new business with focus on executing campaigns, hunting/farming activity, and building permanent relationships with our clients. The CSM has overall responsibility to consistently and effectively achieve year on year revenue growth and further Tata Technologies strategic business selling engineering and manufacturing software solutions and related services.

The main responsibilities include:

• Individual Sales Quota: The Client Success Manager is accountable for meeting an individual sales quota, which involves generating revenue through selling software solutions and related services. Consistently and accurately providing forecast and financial commitment to executive management on a monthly, quarterly and annual basis.
• Growing and Managing Sales: The primary responsibility is to grow and manage software solution sales by identifying new opportunities and nurturing existing client relationships.
• Pipeline Growth: Focus on consistently expanding the sales pipeline by identifying new leads, opportunities for upselling to existing clients, and converting prospects into customers.
• Executing Sales Activities: Implementing sales campaigns, hunting for new business opportunities, and engaging in farming activities (nurturing existing clients) to drive sales growth.
• Building Relationships: Developing and maintaining strong and lasting relationships with clients. This involves understanding their needs, providing solutions, and ensuring client satisfaction.
• Revenue Growth: The overarching goal is to achieve consistent year-on-year revenue growth. This requires effective sales strategies, client engagement, and meeting or exceeding revenue targets.
• Strategic Business Selling: Aligning sales efforts with Tata Technologies' strategic objectives in selling engineering and manufacturing software solutions. This may involve understanding industry trends, competitor analysis, and positioning Tata Technologies' offerings effectively.

Qualifications:

• Bachelor’s degree in business, Management, Sales, related majors or equivalent work experience
• 2 years prior experience selling software in a quota carrying role. Experience in Saas/Cloud/Platform a plus.
• Experience and/or understanding selling of engineering, manufacturing, simulation and PLM products (CAD/CAM/CAE/CAx) from various partners.
• Demonstrated solution and industry business acumen; ability to grasp new business concepts and issues.
• Automotive, heavy industrial equipment or aerospace industries experience preferred.
• Proficient with technology; Microsoft Outlook, Word, Excel and Power Point, SFDC, SaaS/Cloud, LinkedIn Sales Navigator
• Analytical, proactive problem-solving skills: techniques to identify and resolve issues in a timely manner, gathers and analyzes information skillfully. And ability to interpret sales performance and market trend information.
• Strong communication skills: both written and verbal with demonstrated creativity regarding work.
• Outstanding customer service; an enthusiastic professional able to build relationships with co-workers and clients.
• Must like to work in a fast-paced, professional team environment. Must possess a strong sense of urgency.
• Ability to travel (US & possibly internationally), may include overnight and weekend travel.

Desired Behavioral Competencies

• Personify a high level of ethics, integrity, and professionalism.
• Have the determination to champion our corporate responsibility initiatives.
• Impact and influence — Work effectively with and through others including those whom there is no formal authority over.
• Achievement Motivation — Set high standards and objectives.
• Listening, understanding, responding — Effective and articulate communicator. Communicate with others in a clear and concise manner and check to ensure that messages have been understood. Gain influence by the effective use of information, targeting their communication to meet the information needs of their audiences.
• Decision-making — Makes good decisions based on sound understanding and evaluation of relevant information; gather information and involve others as appropriate. Willing to commit to a definite course of action and can support or defend their decisions with confidence.
• Entrepreneurial, positive, enthusiastic, energetic, with a good sense of humor
• Personal impact - Make an immediate positive impression on others. Establish a rapport quickly and project an aura of authority and credibility. In situations where pressure or conflict arises, they retain their composure, using personal influence to achieve compromise.