Job Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a dynamic role that requires strong communication skills, the ability to analyze customer needs, and the capability to manage multiple tasks simultaneously.

Responsibilities:

- Assist customers with making reservations for rental equipment via phone /in person

- Assist customers with rental process (pick up/return)

- Assist customers in resolving any issues that may arise during rental process

-Assist customers with STIHL products

-Assist customers with finding and ordering parts

Qualifications:

- Previous experience in customer service or a related field is preferred but not necessary

WE WILL TRAIN YOU!

- Excellent verbal and written communication skills in English

- Strong problem-solving skills with the ability to analyze customer needs and provide appropriate solutions

We offer competitive compensation and opportunities for career advancement. If you are passionate about delivering exceptional customer service and thrive in a team-oriented environment, we would love to hear from you. Apply now to join our dedicated Customer Service Representative team!

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Shift:

• 8 hour shift
• Day shift

Work setting:

• In-person

Ability to Relocate:

• Biddeford, ME 04005: Relocate before starting work (Required)

Work Location: In person