Summary:

Well established, Northfield based company seeks person to accurately enter orders, and updating load tracking information and phone coverage. Starting pay is based on candidates experience.

Job Responsibilities:

·Data entry or orders from the customers to our tracking system.

·Answers and routes incoming calls on a digital telephone system.

· Assists callers in identifying needs and then routing calls appropriately.

· Speaks clearly, distinctly, with a friendly, & courteous tone.

· Receive load tender orders from the CSR and via EDI and enter into TMW Suite ensuring accurate and complete information.

· Contact customers by phone and email to communicate scheduled deliveries, and updating websites.

· Perform clerical duties such as typing, sorting, and creating reference materials for other departments.

· Other duties as assigned.

Job Requirements:

· High School Diploma or GED.

· Strong verbal, written and interpersonal communication skills.

· Strong computer skills including experience with MS Outlook and exposure to database systems.

· Strong and accurate data entry skills of 50wpm.

· Strong attention to detail and follow-up skills.

· Good organization skills and ability to multi-task.

· Good team player with the ability to stay calm and function in a fast paced and challenging environment.

· Must be comfortable with redundant and routine work.

· Ability to read, write and speak English fluently.

Job Type: Full-time

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Microsoft Excel: 1 year (Preferred)

Ability to Commute:

• Northfield, MN 55057 (Preferred)

Ability to Relocate:

• Northfield, MN 55057: Relocate before starting work (Required)

Work Location: In person