Our client is seeking a Document Management Specialist to oversee the NetDocuments platform. Responsibilities include system setup, third-party integrations, software updates, troubleshooting, user assistance, and maintaining documentation.

Key Responsibilities

• Access Management: Resolve document access problems.
• Troubleshooting: Identify and fix NetDocuments errors and integration issues.
• System Evaluation: Assist with testing and implementing new NetDocuments features.
• System Support: Handle updates, configurations, and enhancements for NetDocuments.
• Integration Support: Support related systems like Intapp Walls, Litera CAM, and reporting tools.
• Research: Investigate new applications and features; provide recommendations.
• Testing: Set up test environments and coordinate testing.
• Software Integration: Assess, test, and integrate new software and upgrades.
• System Monitoring: Track DMS environment for security and performance.
• On-Call Support: Provide after-hours assistance.
• Reporting: Generate SQL-based reports; manage document imports/exports.
• Training Materials: Review for accuracy.
• Documentation: Document processes and handling special projects.

Education and Experience:

• Bachelor’s degree or equivalent experience.
• Must have 2 years experience with NetDocuments
• Proven troubleshooting skills for integration issues with MS Office and Adobe Acrobat.
• Effective communication skills with the ability to develop technical documentation.

Preferred Experience:

• Supporting cloud applications in a professional services environment.
• Knowledge of PowerShell and basic scripting languages.
• Experience with Citrix-supported applications.
• Ability to write basic SQL scripts.

Skills and Abilities:

• Strong organizational skills and attention to detail.
• Good judgment and interpersonal communication skills.
• Analytical and problem-solving abilities.
• Ability to maintain confidentiality and work under pressure.
• Capability to manage multiple projects with competing deadlines.

Compensation:

Salary Range: $100,000 - $125,000

Apply Now!

Join our team and contribute to the efficient operation and continuous enhancement of our document management system.