Verizon Authorized Retailer, TCC - Retail Sales Associate

At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities.

How do we make our customers better?

Our Retail Sales Associates utilize their passion, high energy, and knowledge to provide a unique sales experience that meets the need of our customers in the ever-changing world of Wireless.

How do we make our communities better

Our employees support their local communities through the TCC Gives Program. In support of this initiative, TCC gives 16 paid volunteer hours / year, the opportunity to submit grant request up to $10,000 / quarter and the opportunity to get involved in company supported quarterly initiatives including : Backpack Giveaway, Teachers Rock, Veterans Rock and Pet Adoption Rocks.

How do we make our employees better?

We create a culture that inspires and motivates each employee to not only reach their performance goals, but to exceed expectations.

Performance and growth is important, but more than that we embrace and celebrate our differences. At TCC, equity, diversity, and inclusion are not just words.

They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve.

TCC is a top Verizon Authorized Retailer with locations nationwide. We have been named the Verizon Agent of the Year for the past two years, a Glassdoor Best Place to Work in 2024 and 2021, and a Top Workplace USA every year since 2021.

Benefits

• Average Potential Earnings : $60,000 / year
• Earnings Include : Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing
• New Hire Guaranteed Pay : Guaranteed hourly rate for the first 3 pay periods
• Same Day Pay Options
• Career Development
• Paid Time Off
• Paid Community Time
• Paid Employee Matter Day
• Generous Community Grant Opportunities
• Medical, Dental, Vision
• 401K with Company Match
• Long-Term and Short-Term Disability
• Critical and Accident Benefits
• Employee Assistance Program
• Employee Referral Program
• Verizon Wireless Discount Options
• Rewards and Recognition

Responsibilities

• Passionate customer advocate with the desire to assist, advise and educate our customers on wireless products and services.
• Drive sales and customer satisfaction, with focus on the value to all customers.
• Conduct calls to our customers who are seeking to learn more about our products and services.
• Excellent communication skills and the ability to stay connected through Company resources.
• Able to perform operational procedures including store opening and closing responsibilities.
• Ambitious, self-driven individuals who are motivated by the pursuit of retail sales milestone goals.
• Effective at balancing customer experience and performance goals.
• Attend and complete all required training and meetings for development.
• Engage in community giveback through volunteer events, donations, grants and more.
• Maintain a positive attitude, engage with energy, and participate / contribute equally.

Qualifications

• At least a high school diploma.
• Ability to work guaranteed full-time hours.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Reliable transportation. This position requires the ability to work in multiple locations.
• Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time.
• Ability to lift 10 pounds as needed.
• Ability to travel approximately 10%, based on the needs of the business.
• Legally authorized to work in the U.S.

A job for which military candidates are encouraged to apply.

COVID-19 Precautions : Virtual interview process, social distancing guidelines in place, sanitizing, disinfecting, and cleaning procedures in place.

Equal Employment Opportunity : We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

Preferred Backgrounds

• Customer Service Customer Care Customer Support
• Wireless - Wireless Sales - Outside Sales Inside Sales Door to Door Sales Cellular
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Last updated : 2024-07-19