TCI has an immediate need for a Business Analyst in Jeffersonville, IN. This is not a Corp2Corp opportunity. This is a contract to hire opportunity. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.

SUMMARY

The Business Analyst is responsible for driving projects, enhancements, and requests to completion per the project scope, budget, requirements, project plan timeline, and quality parameters. The Business Analyst role is a results-oriented role that requires someone who is detail-oriented, analytical, takes initiative and can successfully multi-task.

RESPONSIBILITIES

• Responsible for creating, maintaining, and driving change requests and project plans for client deliveries within established timelines.
• Responsible for tracking client-requested enhancements and prioritizing them by working with IT leadership and business users.
• Provides technical and analytical support for multiple projects simultaneously.
• Establishes timeline, and coordinates with internal and external resources.
• Ensure proper communication about project status to all stakeholders.
• Drive to outcomes via detailed follow-ups and meetings.
• Escalate issues in a timely manner.
• Create a work product that is compliant with the business standards with a high level of detail and accuracy.
• Ensure the completion of projects within scope, on schedule, and on budget.
• Act as a Subject Matter Expert (SME) for key systems and processes.
• Collaborate with cross functional teams to understand organizational and operational challenges.
• Manage technical difficulties, working with developers when necessary.
• Identify opportunities for process improvement and/or standardization.
• Create, organize, and update documentation of newer versions and updates of the application(s) as necessary.
• Partner with project managers and senior leadership of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
• Work with a strong sense of urgency.
• Be prepared to work in a high-growth fast-paced company.

REQUIREMENTS

• At least 2 years of experience in the Information Technology field, healthcare experience preferred.
• At least 2 years of experience as a business analyst eliciting and documenting requirements.
• Bachelor’s degree strongly preferred or equivalent experience required.
• Technically savvy with excellent troubleshooting and analytical skills.
• Professional, effective, and clear communication skills (written and oral).
• Must be comfortable working in a fast-paced environment and making decisions as appropriate. Projects will involve interacting with clients, third-party vendors, IT developers, IT quality analysts, leadership, shared services, and operations personnel.
• Ability to effectively communicate with all types of stakeholders, including external clients.
• Proficient in Microsoft Office applications, specifically Excel, PowerPoint, Visio, and Word.
• Experience creating and maintaining screen mocks.
• Experience working with internal and external clients to define business and technical needs.
• Experience eliciting and diagramming process flows.
• Experience working with Project Tracking Software preferred.
• A good understanding of SDLC process (Waterfall, Agile) is preferred.
• Although very minimal, flexibility to travel as needed is preferred.