27 Call Center Representative (Thur - Mon, 7 am - 4 pm) Jobs in Memphis, TN
TCS Fuel is Hiring a Call Center Representative (Thur - Mon, 7 am - 4 pm) Near Memphis, TN
The position is Thursday - Monday, 7 am - 4 pm and starts at $16/hr. TCS provides a weekend shift premium.
Initial training will be conducted onsite and will transition to hybrid work. For this reason, candidates should be local to the greater Memphis area.The Value You Bring By providing exceptional customer service and support, you will maintain positive relationships with our clients, contributing to increased client satisfaction and retention.
What You’ll Be Doing
- Answer inbound calls and emails, resolve client issues, answer questions, and relay product functionality in a timely and professional manner.
- Identify and escalate priority issues. Route calls to appropriate resource, if needed.
- Set up new accounts in our internal system. Assist customers in our client-facing portal.
- High School Diploma
- Telephone Etiquette
- Experience in at least one of the following: customer service role, role in the transportation or financial industry.
- Call center experience.
- Microsoft Office
- Some college or equivalent experience.
Some of the highlights:
- Competitive compensation plans augmented by generous profit sharing and regular salary reviews.
- Multiple high quality health care plans to choose from with a short waiting period.
- Medical, dental, vision, life, short term disability and long-term disability coverage.
- Combined mental health support and work-life services partner to create a robust Employee Assistance Program (EAP) is included at no cost to you and your family members ages 6
- 401(k) plan with Apex matched contributions.
- Tuition reimbursement for college, plus plenty of Apex managed training classes.
- 360⁰ feedback, leadership training, and a culture that empowers individuality.
- Gym reimbursement program.
- Rewards driven wellness program with an individualized holistic approach.
- Connected, friendly work environment. We celebrate our accomplishments (and birthdays).
- Paid maternity and other company paid leave benefits giving the time and flexibility needed to care for yourself and/or family.
Primary Location:US TN Memphis
Job Summary
Full Time
$42k-53k (estimate)
06/22/2024
07/19/2024
The job skills required for Call Center Representative (Thur - Mon, 7 am - 4 pm) include Customer Service, Call Center, Microsoft Office, Troubleshooting, Leadership, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative (Thur - Mon, 7 am - 4 pm). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative (Thur - Mon, 7 am - 4 pm). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative (Thur - Mon, 7 am - 4 pm) positions, which can be used as a reference in future career path planning. As a Call Center Representative (Thur - Mon, 7 am - 4 pm), it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative (Thur - Mon, 7 am - 4 pm). You can explore the career advancement for a Call Center Representative (Thur - Mon, 7 am - 4 pm) below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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