Work Location: Mount Laurel, New Jersey Hours: 40 Pay Details: $28.25 - $45.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crimes & Fraud Mgmt Job Description: The Investigative Analyst provides a broad range of physical security and operational support related to TD's security and risk programs. Develops and evaluates documentation and procedures to ensure standards and processes meet the business needs to identify security risks and vulnerabilities across all TDBG locations. Supports investigations, risk assessments, policy and program development, including attestations, investigations, risk mitigation, life safety and security programs, and coordinating with internal and external partners. Depth & Scope: Experienced working professional role providing services, advisory or processes / program support Requires experienced, conceptual and practical knowledge within respective area and knowledge of broader related areas Accountable for own work and sometimes others; acts as an escalation point or knowledge resource for others in their own area Leads projects or work streams within broader projects with moderate risk and may be accountable for ongoing activities, processes and functional programs Works within broad guidelines / policies and independently performs tasks from end to end Work performed under minimal management guidance and supervision Education & Experience: Undergraduate degree or relevant professional certifications, designations, or equivalent required 3 years relevant experience Solid knowledge of physical security and crime prevention methods, regulatory environment, banking industry, products, services, systems and reporting Knowledge of risk management environment, standards and regulations Knowledge of current and emerging trends Skill in conducting tests and inspections of products, services, systems, equipment and processes to evaluate quality or performance Ability to identify problems, evaluate alternatives and recommend solutions Skill in using analytical software tools, data analysis methods and reporting techniques Skill in using computer applications including MS Office Ability to communicate effectively in both oral and written form Ability to work collaboratively, build relationships and mentor/coach others Ability to work successfully as a member of a team and independently Ability to exercise sound judgement in making decisions Ability to analyze, organize and prioritize work while meeting multiple deadlines Ability to handle confidential information with discretion Customer Accountabilities: Monitors trends or actions that may impact the bank and provide data and insights to support various GSI teams with internal and external investigations and projects Researches, designs and implements best in class security risk management programs, developing effective risk mitigation solutions to support program objectives and drive decision making Coordinates and develops plans and meetings with designated business lines and stakeholders to complete security threat and risk assessments; ensures physical security losses are documented and risk reporting carried out, which may include drafting and distributing notifications regarding threats/risks Incident management which may include identification and management of traveler assets and safety, and advice to travelers Manages attestation cycle, updating internal documents and maintaining processes/procedures Leads required remediation activities recommended within the team or direct line of business Reviews and provides physical security design recommendations for retail and corporate facilities, coordinates and arranges physical security resources at events, and provides support to manage physical security and emergency response plans Delivers support to businesses across access control systems by performing tests, troubleshooting and generating reports, which includes commissioning and testing of security technology to ensure retention standards are met Works closely with security vendor to install risk technology equipment and helps ensure tasks are delivered accurately and completed within deadlines Works closely with internal and external business owners, stakeholders and physical security specialists to review and obtain support for the build out of standards, processes and recommendations Shareholder Accountabilities: Prioritizes and manages own workload to meet service level requirements for service and productivity Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area Protects the interests of the organization – identifies and managse risks, and escalates non-standard, high risk transactions / activities as necessary Conducts reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices Maintains appropriate project records, databases and information; reports to management and others on project status and updates Monitors service, productivity and assess efficiency levels within own function and implement continuous process/performance improvements where opportunities exist Acquires and applies expertise in the discipline, provide guidance, assistance and direction to others Identifies, recommends and effectively executes standard practices applicable to the discipline Adheres to internal policies/procedures and applicable regulatory guidelines Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Guides work streams by acting as a project lead for small scale projects / initiatives in accordance with project management methodologies Employee/Team Accountabilities: Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest Supports the team by continuously enhancing knowledge / expertise in own area and participates in knowledge transfer within the team and business unit Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques Participate sin personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate. Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand champion for your business area/function and the bank, both internally and/or externally Preferred Qualifications: 3 years of data analytics experience in relation to fraud investigations Strong writing and presentation skills Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific