Assistant Store Manager - East Brunswick / Ryders Ln

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Work Location : United States of America

Hours : 40

Pay Details : $28.25 - $42.50 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions.

Job Description :

The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location.

This role focuses on leading a team to grow and deepen customer relationships by delivering TD’s model of convenience, sales and advice, and differentiating with a personalized, connected experience.

Depth & Scope :

• Leads a team of advice and service colleagues in achieving individual and Store objectives.
• Provides day-to-day team leadership and work direction to ensure effective delivery of personalized service and advice.
• Oversees complex sales advice activities that involve numerous systems and partners.
• Requires knowledge of financial concepts and a range of products and services.
• Responsible for driving and reinforcing advice activities for the team.
• Possesses comprehensive knowledge of the local market and competitive offers.
• Effectively handles critical and / or high-risk issues.
• Drives advice behaviors within the team through coaching and development.
• Delivers end-to-end advice to Customers.
• Contributes to the achievement of business objectives by identifying advice opportunities.
• Actively participates in community events.
• Connects with Customers and provides financial advice.

Education & Experience :

• Undergraduate degree or equivalent experience.
• 2 years experience working with customers and / or sales.
• Supervisory or leadership experience preferred.
• Strong verbal and written communication skills.
• Sales and Operational Management skills.
• Proficient in Microsoft Office.
• Knowledge of banking products and services preferred.
• Must maintain an active registration status with NMLS upon hire.

Customer Accountabilities :

• Creates an engaging environment for team interactions with Customers.
• Establishes strong partnerships between colleagues.
• Leads Customer service activities.
• Acts as an escalation point for Customer problem resolution.

Employee / Team Accountabilities :

• Leads and supports a high performing team.
• Contributes to the process of setting performance objectives for the team.
• Promotes a fair and equitable environment.

Physical Requirements :

• Domestic Travel Occasional
• Performing sedentary work Continuous
• Responding quickly to sounds Occasional
• Walking Frequent
• Lifting / Carrying (under 25 lbs.) Occasional

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

Who We Are :

TD is one of the world's leading financial institutions. We are committed to delivering legendary customer experiences.

Our Total Rewards Package : Reflects the investments we make in our colleagues.

Accommodation : If you are an applicant with a disability and need accommodations, email the TD Bank US Workplace Accommodations Program.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Our Values : At TD, we’re guided by our purpose to enrich lives and share values that shape our culture.

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Last updated : 2024-09-09