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Work Location : 1109 E Johnson St Fond du Lac, WI 54935
Type of Position : Full Time 40 Hours per Week
Hourly Rate : $19.88
Hours : 9 : 00am-6 : 00pm with a rotating Saturday of 8 : 00am-5 : 00pm. (Every 4-6
Saturday)
What does a day in the life as a Consumer Specialist - Retail look like?!
Youll start by getting logged into the systems before unlocking the store doors, then depending on the store traffic, youll initiate your day by welcoming customers either in person or over the phone.
During customer interactions, your primary focus is to address their initial inquiries with a positive demeanor, displaying empathy when necessary.
These interactions will include a variety of what a customer is looking for, including questions about new or existing services, troubleshooting issues or inquires about our fiber construction.
You will be expected to utilize the provided tools effectively to retain customers and boost revenue by promoting additional services.
While daily tasks may vary, you will generally spend more time on call then assisting customers in person at the store. Regular ability to maintain exceptional attendance and promptness for work is significantly important in this position!
Did we mention that youll also be receiving these amazing benefits?
If you are considering jobs like Customer Service Representative, Retail Associate, Retail Team Member, or Retail Representative, then this career move would be a great fit!
The pay range listed for this position represents the low and high end of the base compensation range. However, the base pay rate offered for this position is expected to be $19.88 per hour.
TDS Telecommunications LLC (TDS Telecom / TDS) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.
S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services.
TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit tdstelecom.com .
TDS Telecom, headquartered in Madison, Wis., employs 3,600 people and is a subsidiary of Telephone and Data Systems, Inc.
NYSE : TDS , a Fortune 1000 company. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice;
and hosted and managed services to approximately 6 million connections nationwide through its businesses : UScellular, TDS Telecom, and OneNeck IT Solutions. Visit tdsinc.com .
Assist customers over the phone and face-to-face for Retention, Disconnect and Move order calls and walk-in requests, as well as identifying needs and selling services to both prospect and existing customers.
Uses save techniques that involve negotiation & interpersonal communication skills in order to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs.
Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue.
Required Job Qualifications
Other Qualifications
Do you meet all of the Required Qualifications, but aren't sure if your experience meets the Other Qualifications? We encourage you to apply! Research shows that some candidates may not apply for jobs unless they feel they meet 100% of the qualifications, when, in fact, they have the skills and experience to be successful in the role! Experience and skills come in many different forms and may not always look identical to what we have on paper, but still lead to success in the role.
If you meet the Required Qualifications and believe you have what it takes to be successful in the position, apply today!
Benefits
Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time;
pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others.
Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates.
Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates).
For more detail on the benefits we offer click here .
At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law.
To learn about our diversity & inclusion philosophy and culture, click here!
$17.31 / Hr. - $25.97 / Hr.
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Last updated : 2024-06-07
Full Time
Business Services
$38k-49k (estimate)
06/09/2024
06/16/2024
ceonorwich.edu
Northfield, VT
<25
Business Services
The job skills required for Consumer specialist include Customer Service, Problem Solving, Listening, Troubleshooting, Empathy, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Consumer specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Consumer specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Consumer specialist positions, which can be used as a reference in future career path planning. As a Consumer specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Consumer specialist. You can explore the career advancement for a Consumer specialist below and select your interested title to get hiring information.