THIS JOB IS A UNIQUE OPPORTUNITY TO:

Join our team as Field Service Engineer. In this role, you will be responsible for the daily onsite support of our customers with CDI Laser Engraving Equipment (Digital Flexo).

WITHIN YOUR ROLE, YOU WILL:

• Perform onsite services for our customers, including:
• New installations
• Operator training
• Electrical, mechanical, laser optics repairs
• Preventative maintenance
• Field upgrades and machine software upgrades
• Traveling up to 90% (local travel: 50% overnight travel: 50%)

WE ARE LOOKING FOR A PROFESSIONAL WHO HAS:

• Customer-oriented skills and with good ability to clearly communicate progress
• Excellent record keeping (service reports and spare parts) and follow up
• A hands-on, proactive approach and can work independently
• Ability to work under stress of deadlines and down equipment
• Flexibility to travel with overnight stays.

YOUR EDUCATION AND BACKGROUND EXPERIENCE WILL INCLUDE:

• Secondary school experience in electrical/mechanics/technical field and or work experience or equivalent military training
• 2 years experience installing- maintaining copier printing, industrial or military equipment
• Ability to diagnose and repair complex electrical and mechanical problems
• Good working knowledge of PC hardware, driver install (video, network, HDD )

OUR BENEFITS :

• We offer you an employee bonus based on business success as well as annual salary review
• Company pension, accident insurance and preventive healthcare (medical, dental, and visual) on day 1
• Training and development opportunities
• 401K savings plan
• Tuition reimbursement from Day 1
• Attractive employee referral program
• Paid Maternity & paternity pay
• Employee events, sports, and social clubs
• Employee Assistance Program (legal, financial, and counselling resources)
• All Expenses Paid