Old Town Meat Market, a cherished establishment since 1977, is entering a new era as its dedicated employees take ownership of the business. Founded by Bob Knowles and Dickey Grant, this family-owned market has upheld a commitment to quality and exceptional customer service. With the retirement of Shawn, Bob's son, the employees have embraced the opportunity to continue the legacy, ensuring the same outstanding experience for customers with their collective passion and expertise

Position: General Manager

Responsibilities

• Oversee daily operations, including inventory management, sales, customer service, and quality control
• Ensure compliance with health and safety regulations, maintaining a clean and safe working environment
• Implement and maintain standard operating procedures to enhance efficiency and consistency
• Lead, mentor, and develop a team of employees, fostering a collaborative and motivated work environment
• Conduct regular team meetings to communicate goals, updates, and provide training opportunities
• Manage staffing needs, including hiring, scheduling, performance evaluations, and addressing any personnel issues
• Maintain the highest level of customer service, addressing customer inquiries and resolving issues promptly
• Foster strong relationships with customers, understanding their needs and ensuring their satisfaction
• Manage budgets, monitor financial performance, and implement cost-control measures
• Analyze sales and financial data to identify opportunities for growth and improvement.
• Coordinate with ownership team on financial planning and reporting
• Develop and execute marketing strategies to attract new customers and retain existing ones
• Promote the market through various channels, including social media, community events, and local partnerships
• Engage with the community to uphold and strengthen the market's reputation and legacy
• Manage relationships with suppliers and vendors to ensure the timely and cost-effective procurement of high-quality products
• Oversee inventory levels, conduct regular audits, and manage stock to meet customer demand

• Proven experience as a General Manager or in a similar leadership role
• 4 years of experience in a managerial capacity in Butchering and/or food & beverage
• Thorough understanding of meat and seafood cuts, product claims, cooking techniques, and product origins within the local market
• Expertise in the cutting, preparation, display, and sale of meat and, occasionally, seafood products
• Strong understanding of business operations, financial management, and customer service
• Previous experience in Food Safety and Planning Food Safety Certification is required, or the ability to obtain certification within the first 90 days of employment (ServSafe Manager’s Certification).
• Comfortable working in a fast-paced, high-volume environment, directing teams, and maintaining composure under pressure
• Proficiency in managing P&L, COGS, understanding budgets, financial planning and strategy, labor/scheduling, training, and team development
• Ability to coordinate multiple tasks, including overseeing food, beverage, and labor costs while upholding required operational standards in daily restaurant activities
• Excellent communication skills for effective collaboration with diverse staff
• Personal attributes including being action-oriented, self-motivated, maintaining a positive and humble attitude, service-focused, flexible, with a fun-loving personality, and ethical with a high degree of integrity

• Ability to lift up to 50 pounds, standing or walking for 6-9 hours during a 9-hour workday
• Proficiency in hand use, including single grasping, fine manipulation, pushing, and pulling
• Comfortable working in a wet and cold environment
• Competence in handling knives and other cutting equipment
• Flexibility to work a varied schedule of 45-50 hours per week, including Saturdays and some holidays (Tues – Sat, every Sun and Mon off)
• Proficiency in using tools and equipment, such as professional-grade butcher saws, grinding equipment, and burger patty machines

• Bonus Potential
• Comprehensive coverage of medical, dental, vision, and life insurance at a rate of 75%
• Eligibility for equity ownership, up to 1.5%, within the initial 90 days of employment
• 401K matching up to 4%
• Allocation of 15 paid days off, 3 sick days, and 8 paid holidays
• Exclusive food discounts, up to 25%