TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.
Core Responsibilities
Ensure timely, accurate, and comprehensive data entry for all assigned projects and use this data to create or update Dodge Reports on the DCN platform
Conduct comprehensive research, collect, verify, and maintain project data through various means, including phone calls, emails, and digital research
Complete formal documentation requests to support data collection processes
Maintain accountability for performance metrics, ensuring accurate, punctual, and thorough data collection
Handle customer inquiries on projects in their territory
Assist with training process for new team members
Assist with data quality projects to improve workflow and success metrics
Maintain and nurture industry relationships using expertise in the territory's unique data sources
Maximize data coverage by collecting information on as many active projects as possible within the assigned regions
Manages a mid to large size designated territory, encompassing a densely populated area
Responsible for the comprehensive review and categorization of incoming data feeds specific to their respective regions by independently evaluating the content to determine its relevance and importance, deciding whether to retain or discard it, and appropriately assigning it to the relevant report
Skills and Qualifications
High School Diploma or GED
Data entry experience
3 years of experience in the construction industry
3 years of outbound call experience
Proficient in all Microsoft areas
Exceptional attention to detail
Excellent written and verbal communication
Excellent reading comprehension
Excellent internet research skills
Able to work effectively in an independent, remote environment
Comfortable working in a fast-paced role/production driven environment
Strong typing skills
Critical thinker and problem solver