77 Regional Manager Jobs in Oklahoma, OK
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
TEC Services is Hiring a Regional Manager Near Oklahoma, OK
Primary Functions And Essential Responsibilities
- Develop monthly visit schedule to inspect janitorial work and ensure all assigned locations are attended to and all customer store managers are satisfied. In between visits, maintain continuous and direct contact with Store Managers via phone and email.
- Conduct Janitorial Quality Assurance inspections; meet clients and provide subsequent reports to Subs and Customers.
- Utilize SAP FSM to conduct weekly janitorial quality assurance inspections.
- Provide specific direction to Service Provider cleaning crews and follow up next day to ensure completion.
- Establish and maintain effective communication and working relationship with service partners.
- Tour and inspect locations with service partner during both day and overnight operations weekly to ensure that janitorial cleaning teams are following specific guidelines to proper floor care.
- Handle issues in the field for multiple locations.
- Monitor their Corrigo IVR report daily to ensure check in and out of cleaning technicians is occurring.
- Build back up staff and contingency plans for call off scenarios.
- Handle all necessary progressive counseling and performance issues with service team members for assigned area, in conjunction with HR and Account Director.
- Assume the position of a cleaner to address store needs, if needed.
- Provide a daily and weekly summary report on store visits, janitorial and quality inspections, action items, wet work etc. to the Account Director.
- Responsible for changing out batteries on floorcare equipment as needed
- Act as point of contact and is available via phone 7 days a week for emergency services or situations.
- Visits locations on the weekend to oversee weekend activity.
- Schedule all wet work and special projects with Store Managers, coordinate resources with service partners, and directly oversee the work being completed.
- Ensure the satisfaction of the customer by obtaining a sign off sheet, a minimum of two days after the completed wet work.
- Maintain customer satisfaction levels of 90% and higher for assigned janitorial portfolio.
- Perform other related duties as assigned by Account Director and Tec management team.
- Report any issues, concerns or important occurrences with customer or other stakeholders to Account Director or Assistant Account Director in a timely manner.
Qualifications
- Be willing, able and available to work overnight hours.
- Be flexible with work hours as management will in turn be flexible with employees’ specific/individual circumstances.
- Must have valid driver’s license.
- 1 – 3 years of related experience and at least 2 years of floorcare or janitorial management experience.
- Experience in facility services/commercial cleaning industry
- Proficient in the use of MS Office Suite: Word, Excel, Outlook
- Knowledge of floor/carpet care as well as the cleaning equipment used on each type.
- Ability to follow terms of contract as related to proper floor maintenance.
- Ability to multi-task, work independently, and in a team setting.
- Detail oriented and organized.
- Ability to work in a fast-paced environment; create and lead teams
- Supervisory responsibilities:
- Directly audit the work of third party, subcontracted cleaning crews
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Address complaints and resolve problems with the Service Provider’s manager promptly.
- Continually required to stand, walk, bend, stoop and kneel.
- Frequently required to bend, stoop, and kneel.
- Must be able to lift and/or move 50 pounds.
- Ability to communicate orally with customers, vendors, management, and other co-workers is crucial. Regular use of the mobile smart phone and e-mail for communication is essential.
- Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
- 90% travel, mostly car travel which requires the ability to sit in a car for extended periods of time.
- High school diploma or general education degree (GED)
Job Summary
Full Time
Specialty Trade in Construction
$61k-85k (estimate)
06/04/2024
06/27/2024
PALMDALE, CA
25 - 50
2015
<$5M
Specialty Trade in Construction
Related Companies
The job skills required for Regional Manager include Customer Satisfaction, Emergency Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Regional Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Regional Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Regional Manager positions, which can be used as a reference in future career path planning. As a Regional Manager, it can be promoted into senior positions as a Top Retail Banking Operations Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Regional Manager. You can explore the career advancement for a Regional Manager below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
