Responsibilities:

• Develops code, scripts, systems, or platforms that automate moderately complex but repetitive operations processes (e.g., monitoring, alerting, deploying products and updates, debugging) at scale; reviews existing automation code and scripts to evaluate reusability, extendibility, and scalability within an organization.
• Analyzes data from telemetry pipelines and monitoring tools that detail operations metrics (e.g., availability, reliability, performance, efficiency) of systems, platforms, or products operating at scale.
• Responds to incidents during regular on-call rotations by identifying the level of impact, troubleshooting complex issues, and deploying appropriate fixes to resolve root cause(s); alerts product teams, owners, and leadership to issues with major customer/business impact and escalates resolution of the overly complex, ambiguous, and impactful issues to include other engineering teams and/or subject matter experts as needed.
• Shares details related to incidents and their resolution through post-mortem reports and during regular review meetings with more experienced engineers and members of product engineering teams.

Preferred Qualifications:

• Software development experience: automation-related experience is most valued. Scripting languages such as bash, and PowerShell, or compiled languages such as C, C# are most relevant, but others are acceptable.
• Awareness of, and ability to reason about, modern software & systems architectures, including load-balancing, queueing, caching, distributed systems failure modes, microservices, and so on.
• Associated troubleshooting skills, including the ability to follow remote call chains across multiple service layers. Consequent understanding of monitoring in distributed systems.
• Experience with the below technologies preferred:
• Azure VMs, KeyVault, Service Fabric, ARM templates, Traffic Manager, Storage Accounts, Redis cache, DevOps release and build pipelines.
• Docker containers, Kubernetes, Windows and Linux OS fundamentals.
• Certificate lifecycle management including creation, administration, domain registration, Azure KeyVault storage, revocatin etc.
• Source code management using Git, querying data in Azure Data Explorer, authoring and building PowerBI dashboards, authoring workflows using Power Automate

Please share resumes to mx00692429@techmahindra.com.