Essential Duties and Responsibilities:

• Promotes the Company Vision To be the BEST!
• Caring for and Cultivating People
• Delighting our Customers
• Growing Responsibly
• Drives Value to the Business
• Lives and shares The Dream and philosophies and assists others to realize their dream; connects employees to Company vision and purpose.
• Responsible for the overall customer satisfaction of specific business segments and works within the IT organization to ensure prioritization of strategic objectives.
• Manages the segment book of business--- captures and maintains all work being performed relating to IT within their AOR and assists Project Delivery Manager in ensuring the IT Portfolio is kept up to date.
• Builds and maintains relationships with business segment stakeholders. Serves as a trusted expert on technology, process, and technical delivery.
• Participates in the business segment’s strategic planning; focusing on creating a functional portfolio aligned to business and technology strategies.
• Understands the segment’s business processes, direction, and technologies. Brings creative ideas on emerging technologies and best-in-class practices to segment leadership.
• Coordinates and partners with the business on how to work with IT and ensures business projects follow the IT governance process.
• Ensures delivery of large segment initiatives by working collaboratively with the Project Management Office to drive initiatives through the project lifecycle.
• Manages small projects through the project lifecycle; creating and maintain schedule, scope, resource, and budget artifacts, securing resources required for delivery, and leading successful implementation.
• Creates and maintains relationships with internal technology teams and external technology vendors
• Leads and guides technical delivery of IT peers, partners, and vendors on all segment initiatives

Qualifications:

• Specific business area knowledge and relevant technology experience
• Experience with big data, analytics, and data science from a platform engineering and support perspective, including Tableau, MicroStrategy, AWS cloud - especially RedShift, Databricks, and Alteryx
• 8 years of Information Technology or relevant industry experience
• 4 years of Information Technology experience managing information related technologies, resources and projects, including teams with direct reports.
• Experience communicating with senior leadership, direct reports, business segment stakeholders, and vendors, to ensure collaboration, efficiency, and delivery.
• Experience leading technical teams, including peers, vendors, and cross-functional members.
• Experience in the following areas/disciplines: Strategic planning and roadmap development, project management, and portfolio management.

Educational Requirements:

This position requires a bachelor’s degree or equivalent work experience in Computer Science, Engineering, Project Management, Information Technology, Business Administration, or related field.