**Job Summary:**

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining a positive, empathetic, and professional attitude.

**Duties:**

- Answer incoming customer calls

- Resolve customer complaints and issues in a timely manner

- Provide accurate information about products and services

- Maintain customer records by updating account information

- Conduct outbound calls

- Collaborate with the sales team to ensure customer satisfaction

- Perform data entry tasks accurately and efficiently

**Qualifications:**

- Excellent communication skills in English

- Strong customer service orientation with the ability to analyze and solve problems effectively

- Proficient in using CRM software and other relevant tools

- Ability to multitask, prioritize, and manage time effectively

- Exceptional phone etiquette and active listening skills

- Previous experience in customer service or sales roles is preferred

Join our team as a Customer Service Representative and be part of a dynamic work environment where your contributions are valued, and opportunities for growth are available. Apply now to become part of our team!

Job Type: Part-time

Pay: $12.00 - $13.00 per hour

Benefits:

• Flexible schedule

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Cold calling: 3 years (Required)

Ability to Commute:

• Dayton, OH 45410 (Required)

Ability to Relocate:

• Dayton, OH 45410: Relocate before starting work (Required)

Work Location: In person