IT Business Systems Analyst

Role: IT Business Systems Analyst

Location: Warren, MI

Duration: Long term

Rate: Market

Key Responsibilities

• Develop and implement User Acceptance Testing (UAT) test cases, standards, and reporting.
• Provide production support for dealer and vehicle data systems.
• Manage change request requirements, project tracking, and integration support for third-party vendors.
• Drive operational and project support within a fast-paced and highly variable environment.
• Solve technical challenges related to SOAP UI, Microsoft systems, and multi-system integrations.
• Participate in enhancement release meetings and material development.
• Define, facilitate, and support integration testing while incorporating dealer feedback into planning efforts.
• Collaborate with Dealer Business Solutions & IT Managers to align business activities and projects.
• Oversee and participate in testing for Dealer Vendor Management Program (DVMP) and other dealer sales solutions.
• Work with IT project teams to ensure delivered data services align with business needs.
• Participate in business validation of IT deployments.

Required Experience

• Experience with web services and API integration.
• Expertise in testing requirements, methodology, and project management.
• Experience in querying relational databases and understanding database structures (Oracle and SOLR NoSQL experience preferred).
• Strong team collaboration and relationship-building skills.

Demonstrated Skills

• Technical Writing & Documentation
• Attention to detail, analytical thinking, and strong interpersonal communication
• Ability to interpret and develop use cases, test cases, and business cases for data integration.
• Understanding of Dealer and DMS systems, vehicle ordering, and consensus processes.
• Familiarity with automotive brands, products, divisions, and dealer network structures.
• Project management and strategic planning skills.
• Strong communication, presentation, and problem-solving abilities.
• Experience working with IT, business, and global teams to ensure business requirements are met.

Technical Skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), MS Project, Azure DevOps (ADO), Aha!, and SharePoint.
• Hands-on experience with SOAP UI, XML, JSON, and SOAP-based integrations.

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