"ALL our jobs are US based and candidates must be in the US with valid US Work Authorization. Please apply on our website directly." iZeal, Inc. is currently seeking a GCP Support Analyst for our client's requirements. The salary depends on experience.
Position: GCP Support AnalystLocation: Mt Laurel, NJ.
Job RequirementsProvide planning, communication, and reporting of day-to-day ticket metrics and longer-term tactical objectives.
Level 2 support of Client business line Cloud Infrastructure including PaaS/IaaS/Containers across all production and test environments.
Manage non-standard/complex P1, P2 (Major Incidents), P3, and P4 incidents and service requests.
Ensure customer service satisfaction and enable continuous improvements.
Oversee higher complexity operational and preventive maintenance tasks.
Manage complex remedial and unscheduled urgent changes.
Required Skills5 years of experience in information technology supporting Google Cloud projects.
Strong to Expert knowledge of supporting Google Cloud Platform including GKE workloads.
Knowledge of OS technologies (Windows, RedHat Linux
Familiar with CI/CD tools such as GitHub, Jenkins, etc.
DevOps and Agile understanding.
Working knowledge of Local Area Networks (LAN) and Wide Area Networks (WAN
Knowledge of scripting languages and tools such as Python, JavaScript, PowerShell, Bash.
Must have a solid understanding of Incident, Change, and Problem Management methodologies as well as solid experience in a large, high-performance production environment.
Key Technology: Google Cloud, Kubernetes, Windows, Linux, GitHub
Educational Qualification: Minimum Bachelor's in Computer Science & Engineering or Equivalent Degree.