PROGRAM / ACCOUNT MANAGER

Main responsibilities:

• Responsible for leading teams to achieve objectives: budget, quality, and on-time delivery for a specific group of customers.
• Responsible for creating and updating schedules for the customers and internal team and determining internal and external resources required for the programs and projects.
• Responsible for defining value streams and applying lean manufacturing principles, in conjunction with Facility Operations team.
• Responsible for all commercial transactions with the customer (POs, Quoting, Change Orders) and disposition of warranty/damage claims.

Examples of specific responsibilities

• Responsible for coordinating and closing action items between internal teams and customer.
• Utilizing ERP system to provide updates on labor and material costs
• Promoting teamwork and leading by example
• Assuring compliance with company standards, ISO 9000 / AS 9100 procedures, and FAA regulations.
• Responsible for developing customer quotes by working with internal teams.

Education and Experience

• Bachelor’s degree in engineering, business, or equivalent.
• Minimum 5 years required in program management, sales, and/or manufacturing of aircraft interior components and/or completions.
• Proficient in MS Word, MS Project and MS Excel required.
• Experience in using an ERP system required
• Training in Lean Manufacturing preferred.
• Prior experience working in ISO 9000 / AS 9100 environments required

Compensation and Benefits

• Salary is based on education and experience
• 10 days' vacation per year, based upon accrued hours. Vacation days increase based upon tenure
• 8 paid holidays per year
• Five sick days per year, based upon accrued hours
• Medical insurance coverage for individual and or family. Company pays up to 70% of premium for all coverages.
• Life, short-term, and long-term insurance
• Dental and vision plans
• 401K plan with up to 3% company match

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift

Ability to Commute:

• Coppell, TX 75019 (Preferred)

Ability to Relocate:

• Coppell, TX 75019: Relocate before starting work (Required)

Work Location: In person