TechTammina LLC is Hiring a Senior AWS Connect Developer Near Woodlawn, MD
Title: Senior AWS Connect Developer Emp Type: Contract Location: Hybrid – 2 days per week (Windsor Mill, MD)Key Required SkillsAWS Cloud Architect and Administration, AWS Connect Architect and Developer Experience, Working knowledge of WebRTC & SIP Position Description
Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes
Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications
Support and enhance existing processes based on new requirements or upgrades
Facilitate requirements gathering, review and document requirements
Design and develop solutions within the ServiceNow environment
All other duties as assigned or directed.
Detailed Skills RequirementsFOUNDATION FOR SUCCESS (Basic Qualifications)
Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field
7 years of experience working with large enterprise framework
7 years of hands-on experience working with AWS Cloud platform
3 years of hands-on experience working with Amazon Connect
3 years of experience using Node.js, Python or Java for development
3 years of experience in designing call routing & messaging
Excellent interpersonal and communication skills
Must be able to obtain and maintain a Public Trust.
FACTORS TO HELP YOU SHINE (Required Skills)These skills will help you succeed in this position:
Solid AWS Cloud and AWS Connect Developer experience
Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat
Experience with process flow documentation creation.
Strong verbal and written communication skills.
HOW TO STAND OUT FROM THE CROWD (Desired Skills)Showcase your knowledge of modern development through the following experience or skills:
Adept at working independently, but also in a team environment
Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment
Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems
Prior Federal government experience
Self-starter, highly motivated individual who adapts to a dynamic work environment
Strong attention to detail with an ability to operate effectively across multiple priorities
Education
Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field with 7 years of experience
Must be able to obtain and maintain a Public Trust.