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Tecta America
Worthington, OH | Full Time
$44k-56k (estimate)
3 Months Ago
Tecta America Commercial Roofing
Worthington, OH | Full Time
$45k-56k (estimate)
3 Weeks Ago
Fresh Thyme
Worthington, OH | Full Time
$54k-70k (estimate)
1 Month Ago
Administrative Service Coordinator
$45k-56k (estimate)
Full Time | Specialty Trade in Construction 3 Weeks Ago
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Tecta America Commercial Roofing is Hiring an Administrative Service Coordinator Near Worthington, OH

DescriptionEstablished in 1970, JB Roofing, a Tecta America Company, has built a legacy of excellence in commercial roofing. Our commitment to customer satisfaction, timely delivery, and enduring quality has propelled our growth across Ohio. Positioned for continued success, we pledge to elevate the standard of our services while serving our clients with integrity and distinction for years to come.
We are seeking a full time Administrative Service Coordinator for our Ohio Service Teams.
The Administrative Service Coordinator (Coordinator) will be responsible for maintaining accurate and on-time recording keeping relative to the service department's operations. This individual will perform functions to support the work order process, including but not limited to ensuring that all charges related to work orders are posted properly and closed on a timely basis. The Coordinator will process warranty and product improvement claims and handle communications with customers in a professional manner. This position will report to the Service Manager
Job Functions
  • Will provide administrative support to the Service Group in the day-to-day processing of related paperwork required such as Work Orders, Billings, Proposals, Purchase Orders, Reports, etc.
  • Prepare and proof documents and correspondence, including work orders, letters, memos, faxes, transmittals, reports, submittals, transmittals, requests for information, and purchase orders as needed.
  • Maintain accurate database of all service related files and logs for document control and refrigeration management.
  • Track and update logs for estimates, change orders, submittals, equipment releases, requests for information and operation and maintenance manuals.
  • Maintain customer equipment database and contract renewals.
  • Follow-up with service technicians to make sure their work orders are opened and closed properly.
  • Research information requests.
  • Schedule or coordinate meetings or appointments.
  • Communicate with Service technicians and provide them with paperwork required in the field.
  • Fill requests from Servicemen for forms and needed supplies.
  • Make copies and prints or send out to be processed as needed.
  • Prepare Operation and Maintenance Manuals prior to completion of small service projects, when required.
  • Assist on close out paperwork for projects.
  • Work independently and within a team on special, nonrecurring and ongoing service projects.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.
Knowledge, Skills & Experience
  • Must possess a minimum of three (3) years recent facilities services administrative experience, preferably in the Construction industry.
  • Excellent Microsoft skills, preferably MS Office (Word and Excel), experience working with Outlook for e-mails, scheduling, etc. a plus.
  • Must possess excellent communication skills, customer service skills to serve both internal and external customers.
  • Outstanding organizational skills, excellent time management, and the ability to multi-task in a fast paced high volume environment.
  • Ability to maintain flexible and positive attitude towards assignments.
  • Track record of initiative and establishing priorities, and ownership of work is essential.
  • Effective problem-solving ability to research and satisfactorily resolve issues.
  • Must exhibit attention to detail and commitment.
  • Overall this role will support a cooperative team climate conducive to maximize employee morale and productivity.
  • Bilingual English/Spanish a plus
  • Commercial Roofing Service preferred
JB Roofing, a Tecta America Company, offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, paid holidays, etc.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$45k-56k (estimate)

POST DATE

06/03/2024

EXPIRATION DATE

07/19/2024

WEBSITE

tectaamerica.com

HEADQUARTERS

DES PLAINES, IL

SIZE

3,000 - 7,500

FOUNDED

2000

CEO

PAUL STUBITSCH

REVENUE

$500M - $1B

INDUSTRY

Specialty Trade in Construction

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The job skills required for Administrative Service Coordinator include Customer Service, Administrative Support, Scheduling, Attention to Detail, Time Management, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Administrative Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Administrative Service Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Administrative Service Coordinator positions, which can be used as a reference in future career path planning. As an Administrative Service Coordinator, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Administrative Service Coordinator. You can explore the career advancement for an Administrative Service Coordinator below and select your interested title to get hiring information.