9 Licensed Insurance Customer Service Representative Jobs in Wake Forest, NC
Ted Wilder State Farm is Hiring a Licensed Insurance Customer Service Representative Near Wake Forest, NC
Job Description
Join Ted Wilder State Farm, a renowned insurance agency dedicated to providing exceptional customer service in Wake Forest, North Carolina. We pride ourselves on that!!
Our commitment to excellence and trusted reputation in the community make us the go-to agency for all insurance needs. We take pride in our personalized approach to every client, ensuring their satisfaction and peace of mind. As we continue to expand our team, we are looking for a Licensed Insurance Customer Service Representative who shares our values and passion for assisting clients effectively and empathetically. If you are looking for a rewarding career in insurance where you can make a difference, Ted Wilder State Farm welcomes you.
The base salary range is $35000 to $45000 based on experience. First year commissions are expected to average $2500 to $5000.
BenefitsAnnual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Casual Fridays
Coffee and snacks provided
Birthdays celebrated
Holiday party
Sam's Club membership
Major holidays off
Weekends off
Team Building activities
Paid Continuing Education
Weekly collaborative meetings
Community Engagement
Annual Car Show event
Warm welcoming environment
Developmental opportunities
Life Skills enhancement
ResponsibilitiesCustomer Assistance: Assist customers with policy inquiries, updates, and claim submissions.
Policy Management: Maintain accurate records of policy changes, renewals, and coverage options.
Claims Processing: Facilitate the claims process by gathering necessary information and guiding clients through each step.
Client Communication: Communicate with clients via phone, email, and in-person meetings to address their concerns and provide solutions.
Client Retention: Build rapport with clients to ensure their continued satisfaction and loyalty to Ted Wilder State Farm.
Team Collaboration: Collaborate with colleagues to provide seamless service and support to clients.
RequirementsLicensing: Active North Carolina insurance license is a bonus, but NOT required!
Experience: Previous sales experience is NOT required
Customer Service Experience: Previous experience in customer service or insurance-related roles is advantageous.
Communication Skills: Strong verbal and written communication abilities.
Detail-Oriented: Ability to maintain accuracy and attention to detail in a fast-paced environment.
Professionalism: Demonstrated professionalism in dealing with clients and colleagues.
Job Summary
Full Time
$53k-69k (estimate)
06/26/2024
07/09/2024
The following is the career advancement route for Licensed Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As a Licensed Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Licensed Insurance Customer Service Representative. You can explore the career advancement for a Licensed Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Licensed Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Licensed Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Licensed Insurance Customer Service Representative job description and responsibilities
Ensure facilitation of first call resolution and customer satisfaction on all transactions handled.
03/01/2022: Middlesex, NJ
Proofread all written communication.
02/28/2022: New Bedford, MA
Utilized knowledge of products to assist new and existing customers with product acquisition.
01/25/2022: Rockford, IL
Acknowledge and direct customer’s requests for additional products or services to appropriate licensed representatives.
03/08/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Licensed Insurance Customer Service Representative jobs
Consider a professional certification.
02/05/2022: Stockton, CA
Learn From Experienced Coworkers.
03/27/2022: Jacksonville, FL
Agents must be able to explain how the recommended policy can help address the customers concerns and to provide peace of mind.
03/30/2022: York, PA
Maintain strong clientele relationship with customers.
04/09/2022: Spokane, WA
Candidates must attend meetings seminars and programs, learn about new products and services and learned new skills to be more efficient.
04/05/2022: Austin, TX
Step 3: View the best colleges and universities for Licensed Insurance Customer Service Representative.
