About Teesnap:

Teesnap is a leading provider of cloud-based solutions designed to streamline operations for the golf industry. Our innovative platform integrates point-of-sale, inventory management, marketing, and customer relationship management (CRM) services, tailored specifically for golf courses and golf retail outlets. We are a team of passionate individuals dedicated to enhancing how golf courses operate and improve their service delivery through cutting edge technology. Our culture thrives on collaboration, innovation, and a shared commitment to excellence.

As a member of the Golf Marketing Team, you will be responsible for managing and delivering digital marketing services to golf course owners and operators all over the country. You will be responsible for managing client accounts, developing and implementing digital marketing strategies (e.g., email campaigns, social media posts, and general web site advice) and ensuring customer satisfaction. This role requires excellent communication skills, a deep understanding of digital marketing tools, and the ability to build and maintain strong client relationship.

You will be joining a dynamic team that encourages creativity, collaboration, and continuous learning. We encourage team members to share ideas, participate in cross-functional projects, and pursue professional development opportunities. Our goal is not only to deliver exceptional service to clients, but also to foster a rewarding and fulfilling work environment.

KEY RESPONSIBILITIES:

• Act as primary point of contact for customers, addressing their digital marketing needs and queries and managing an ongoing communications calendar with the customer. 
• Proactively engage with customers to develop and implement comprehensive digital marketing strategies tailored to their operation and to meet customer objectives.
• Manage and optimize digital marketing campaigns across various platforms including email marketing, social media, SEO and SEM.
• Analyze campaign performance and provide detailed feedback/reports to customers, highlighting key metrics and insights.
• Build and maintain campaign plans within our project management platform. This includes writing descriptions, setting expectations, assigning out work, reviewing copy and content, communicating timelines to internal and external stakeholders, and evaluating and reporting on performance.
• Participating in team activities designed to generate new initiatives, strategies, and strengthen existing practices to provide the most effective service to our clients.
• Collaborating closely with our team of specialists to maintain a high level of quality in asset curation, content creation, copywriting, and other related activities.
• Continually engaging with industry resources and educational content to stay on the forefront of digital marketing trends and best practices, especially those specific to the golf industry.

MINIMUM REQUIREMENTS:

• Bachelor’s degree
• Minimum of 3 years of digital marketing experience, with a demonstrated track record of development and managing successful campaigns
• Strong understanding of digital marketing tools and platforms including Google Analytics, Google Ads, social media management tools, and CRM software (Hubspot, Salesforce, Zoho, etc.)
• Excellent interpersonal and communication skills with the ability to maintain strong client relationships
• Strong analytical skills and the ability to interpret data to make informed decisions
• Demonstrated ability to effectively manage a book of business, and be responsible for client satisfaction and retention
• Knowledge of project management tools (Asana, Monday.com, ClickUp, etc).
• Effective time management and organizational skills, with the ability to properly prioritize and manage multiple ongoing projects

PREFERRED:

Golf industry knowledge is a plus but not essential.

What We Offer:

A dynamic, innovative working environment in a fast-growing industry.

Competitive salary and benefits package.

Opportunities for professional growth and development.

HIERARCHY:

Marketing Operations Manager

Candidate must live in Las Vegas, NV