4 Inside Sales - Account Manager Jobs in Santa Maria, CA
teeth techs is Hiring a Remote Inside Sales - Account Manager
LOCATION: Remote
FLSA STATUS: Non-Exempt
CHARACTERISTICS OF THE CLASS: The primary focus of Inside Sales Account Manager is to provide quality service to our customers. The Inside Sales - Account Manager will effectively communicate with a diverse customer base via phone, email, and fax in order to make outbound sales calls, respond to inquiries, place orders, problem solve, obtain information, and communicate product information; as well as identify and complete revenue generating opportunities with customers and prospects.
ESSENTIAL DUTIES:
- Maintenance and growth of assigned accounts (cross sell/up sell) via regular telephone contact
- Acquisition of new customers via warm lead follow-up and cold calling as well as reactivation of lost customers
- Manage both short- and long-term sales cycles through customer partnerships
- Share customer insights to provide feedback to leadership for the creation of sales and marketing promotions
- Maintain accurate customer information with frequent updates within internal ERP and CRM
- Promote company brand and customer-oriented culture
- Responsible for achieving all goals and metrics as assigned.
- Provide superior customer service through effectively responding to all inbound customer calls, email, and faxes.
- Provide outbound communication as necessary to resolve or follow-up on issues.
- Perform revenue generating activities wherever applicable, including:
- Cross-Selling, Up-Selling or Category Growth Selling activities
- Lead Generation or Referral Generation activities
- Qualification and Profiling activities
- Assist with all sales related duties where assigned
- Answering sales and customer service related inbound calls
- Make outbound sales or service-related calls as requested
- Help drive special initiatives such as rebate programs, campaigns, web sales growth or others as requested by management
- Utilize all available tools, including ERP system and CRM database.
- Accurately create and maintain customer records in ERP and CRM systems, including order preferences, product specific feedback, address information, billing information, and contact preferences.
- Any additional duties assigned by supervisor and/or manager.
- Ideal to have dental product knowledge. (Dental Implant knowledge/experience a plus.)
- Ideal to have customer service/phone center experience
- High school diploma, GED, or higher.
- One years customer service experience in either a call center environment featuring a moderate to high volume of inbound and outbound calls or a manufacturing environment. Some sales experience preferred
- Experience with an order management system, including a CRM is preferred.
- Or equivalent combination of training and experience.
- Long periods of sitting, talking and computer work
- Working Conditions
Job Summary
Full Time
$113k-153k (estimate)
06/22/2024
07/11/2024
The job skills required for Inside Sales - Account Manager include Customer Service, Leadership, CRM, Initiative, Inside Sales, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Sales - Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Sales - Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Inside Sales - Account Manager positions, which can be used as a reference in future career path planning. As an Inside Sales - Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales - Account Manager. You can explore the career advancement for an Inside Sales - Account Manager below and select your interested title to get hiring information.
If you are interested in becoming an Inside Sales Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Inside Sales Account Manager job description and responsibilities
Like the rest of the other sales personnel, the account manager also operates with the phone or a computer.
04/06/2022: Melbourne, FL
Set Activity Goals and Track Progress Towards Them.
02/10/2022: Philadelphia, PA
Ability to train, coach and mentor.
04/28/2022: Orange, CA
Ability to travel to client locations, corporate training, tradeshows and national sales meetings (1-2 per year).
02/26/2022: Salisbury, NC
Key account management builds trusted relationships with clients, leading to greater satisfaction.
03/06/2022: Rock Island, IL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Inside Sales Account Manager jobs
Build Trust Through Communication.
04/06/2022: Huntington, NY
Recognize Efficiency as Success.
04/20/2022: Brownsville, TX
Gain relevant, hands-on experience from inside sales department.
02/16/2022: Bakersfield, CA
Apply for account manager positions.
03/27/2022: Wilmington, DE
Bachelors’ degree plus at least 5 years’ related experience as a direct sales professional or equivalent combination of education and experience.
03/15/2022: Saginaw, MI
Step 3: View the best colleges and universities for Inside Sales Account Manager.
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