Job Title: Wireless Network Operations Engineer

Location: (Must be onsite at least 3 days/week) in Mountain View, CA

Duration: 6 months

Seeking a Senior Wireless Network Engineer with a passion for technology, collaboration, and creative problem-solving. The Engineer will actively contribute a WiFi6 role out and will be involved in LAN refreshes, switch swaps and creating network dashboards, while working closely with Network Architects, Operations Engineers, and senior leadership to provide top-tier customer service to the business.

Responsibilities

Primary Accountabilities/Responsibilities:

• Provide daily support of LAN, WAN, Wireless and Network Trading Infrastructures. This includes monitoring, administering, and troubleshooting to maximize network availability
• Monitors network performance to ensure capacity planning is performed and is proactive in assessing and recommending improvement.
• Complete project tasks/milestones and BAU work as a member of the Network Operations team
• Perform written Root Cause Analysis documents for network outages and incidents when required
• Ability to resolve incidents, problems, and change requests in accordance with service-level agreements (SLA’s) within approved maintenance windows
• Strong analytical network troubleshooting skills and proficiency with packet capture tools
• Ability to perform complex migrations/upgrades and deploy new technologies/features as the network environment evolves
• Experience with developing professional diagrams and illustrations of network infrastructure
• Research industry trends and becomes familiar with the laws and regulations of the firm
• Utilize company resources to improve processes and procedures for team
• Ensure operational documentation is completed and shared among entire Network Systems group
• Update internal systems with the most current data and/or information as required/needed
• Assist with preparing information and research materials for review
• Attend meetings, events, and other networking opportunities
• Experience with fundamentals in disaster recovery, change management, logging and alerting, and incident response
• This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed

Qualifications

• 4-year degree in Computer Science, Information Technology, or Management Information Systems or relevant experience/certifications
• 8 years’ experience providing Network Engineering support
• Experience managing a WiFi6 rollout
• 5 years’ experience building/managing relationships with senior technical customers
• 5 years’ experience supporting Cisco ASA/Palo Alto Firewalls
• 5 years’ experience supporting F5 Load Balancers
• 3 years’ experience supporting Cloud-based network infrastructure (Azure/AWS)
• 3 years’ experience supporting multicast (IGMP, PIM, RP)
• Experience with automation tools, Python, Ansible, etc.
• Strong verbal and written communication
• Excellent analytical and problem-solving skills
• Extensive experience with the following technologies BGP, EIGRP, OSPF, MPLS, VRF, QoS, PBR, VSS, HSRP, STP, and WAN Optimization technologies
• Experience configuring and maintaining Cisco ISE in an enterprise environment
• Experience supporting Arista and Cisco switching (Catalyst/Nexus)
• Operational experience with SD-WAN solutions a plus
• Operational experience with Cisco Meraki (Wireless) a plus
• Ability to work in a fast-paced, demanding, team-oriented environment
• Solid organizational skills, strong work ethic and attention to detail