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Partner Success Manager
Tekion Oklahoma, OK
$116k-152k (estimate)
Full Time | IT Outsourcing & Consulting 3 Days Ago
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Tekion is Hiring a Partner Success Manager Near Oklahoma, OK

At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We're harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!
  • Seeking candidates based in Oklahoma or Missouri territories
Job DescriptionThis is a hybrid role comprising implementation duties and ongoing account management for our important partners. This requires an in-depth understanding of both the automotive industry and the Tekion platform. We're looking for talented professionals who love challenges, push boundaries and are passionate about successfully implementing a transformational product.
Responsibilities
  • Facilitate key stakeholders during the implementation life cycle to successfully deploy our DMS
  • Provide DMS training to dealership staff in all departments and having fun while doing it
  • Proactively identify implementation risks and mitigate them effectively and efficiently
  • Manage training and setup items in an organized manner, keeping detailed notes, and effectively passing along notes and action items to our customer transition team
  • Manage the dealership relationship long term by providing high-touch account management
  • Actively participate in upselling dealership clients on new cutting-edge solutions and transformational products
Qualifications
  • 3 years of DMS experience in the auto industry
  • Proven experience implementing SaaS solutions in large and small auto dealerships
  • Experience working in an early-stage startup environment is a plus
  • Exceptional written and verbal communication skills, interacting with all levels of stakeholders
  • Established ability to articulate technical jargon into consumable levels of understanding for adult learners
  • Proven ability to take customer suggestions or insights and translate them into technical deliverables
  • Must have experience solving complicated service and software issues and be ready to handle red, yellow, green status
  • Ability to interact with product and senior leadership to present detailed client roadblocks and own the solution
  • This role is NOT a relationship only role. The right person must enjoy going into the weeds to solve issues!!
  • 3 years in Project Management or Project Lead role is preferred
  • PMP Certification a plus
  • Ability to travel (25 - 30%)
Perks and Benefits
  • Competitive compensation and generous stock options
  • 100% employer-paid top-of-the-line medical, dental and vision coverage
  • Great benefits including unlimited PTO, parental leave and free snacks and beverages
  • The opportunity to work with some of the brightest minds from the Silicon Valley's most dominant and successful companies
  • Be part of an early stage, hyper-growth startup with the opportunity to grow and prosper
  • Work on the latest and coolest technologies – everything is home-grown and built ground-up
  • Dynamic work environment with a strong sense of community and collaboration
  • Open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
  • Exciting opportunities for career growth and development
The salary range for this position is $79,560-$134,550. The salary range describes the minimum to maximum base salary range for this position across applicable US locations. This position is also eligible for a bonus whereby total compensation may exceed base salary depending on individual performance. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Your recruiter can share more about the specific salary range during the hiring process. In addition to the compensation listed, this position is eligible for equity compensation.Current Tekion Employees – Please apply via Greenhouse Internal Job BoardTekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
For California residents you can review Tekion's California Privacy Policy here.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$116k-152k (estimate)

POST DATE

07/04/2024

EXPIRATION DATE

07/28/2024

WEBSITE

tekion.com

HEADQUARTERS

SAN RAMON, CA

SIZE

500 - 1,000

FOUNDED

2016

CEO

JAYAPRAKASH VIJAYAN

REVENUE

<$5M

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Partner Success Manager include Leadership, Account Management, Project Management, Insight, Collaboration, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Partner Success Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Partner Success Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Partner Success Manager positions, which can be used as a reference in future career path planning. As a Partner Success Manager, it can be promoted into senior positions as a Partnership Business Development Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Partner Success Manager. You can explore the career advancement for a Partner Success Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Partner Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Partner Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Partner Success Manager job description and responsibilities

Responsible for leading and managing our partner's overall success, adoption, and implementation.

02/27/2022: Long Beach, CA

Lead and conduct kick-off meetings for partners to establish engagement model and partner strategy.

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Partner Success Managers look out for their customer’s business and work with them to find solutions to pain points.

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Nurture, grow and manage a portfolio of partners to support the Benefit Pocket customer proposition.

03/02/2022: Albany, NY

Own the day-to-day relationship with the partners, manage the challenges and find the best outcomes for the business and the partner.

03/15/2022: Troy, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Partner Success Manager jobs

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Step 3: View the best colleges and universities for Partner Success Manager.

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