Urgent Role -: Onsite Delivery Manager

Location: North Bethesda, Maryland; Dallas, Texas

Job Summary:-

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• 15 years of overall experience in the IT services industry.
• 5 years of experience in a similar role.
• Proven experience in IT service delivery and project management, particularly in ERP and Digital Transformation programs.
• Strong understanding of ITIL processes and best practices.
• Excellent client relationship management and communication skills.
• Leadership experience with the ability to manage and motivate teams.
• Experience managing 200 globally dispersed, multi-cultural teams.
• Proven ability to manage a P&L size of $10M .
• PMP, ITIL, or similar Technology certifications are preferred.

Skills:

• Strong analytical and problem-solving skills.
• Ability to manage multiple projects and priorities simultaneously.
• Proficiency in project management tools and software.
• Excellent organizational and time management skills.
• Strong interpersonal and negotiation skills.
• Financial acumen and experience in P&L management.
• Consulting and advisory skills.
• Account management and business development skills.
• Ability to establish and implement service maturity and improvement plans.
• Skills in defining and tracking success measures.
• Experience in improving customer engagement and overall IT health.
• Deep understanding of enterprise IT health, including platforms, infrastructure, and applications