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Desktop Support Specialist
Tekskills New York, NY
$61k-76k (estimate)
Contractor | IT Outsourcing & Consulting 5 Days Ago
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Tekskills is Hiring a Desktop Support Specialist Near New York, NY

Job Title : Desktop Support (Level 2)

Location : NYC, NY 10111 (Onsite)

Duration : 12 Months

Job description:

  • 2 years of progressive experience in the desktop environment.
  • Advanced knowledge and understanding of Windows desktop operating systems and intermediate knowledge and understanding of APPLE MAC systems.
  • Advanced ability to perform complex troubleshooting / analysis of PC hardware, operating systems, and office automation software, with expert level knowledge in at least one area of specialization.
  • Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.
  • Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Windows 2007, Windows 10) and office automation software, with expert level knowledge in at least one area of specialization.
  • Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
  • Audio Video setup and troubleshooting skills, Intermediate knowledge of MS TEAMS, Zoom integration, configuration.
  • Ability to perform troubleshooting and analysis of Microsoft Office Suite of products including versions 2007, 2010, Office 365.
  • Intermediate knowledge and understanding of LAN environments
  • Intermediate knowledge of communication protocols
  • Intermediate knowledge of PC-to-Mainframe access.
  • Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange) Creativity and advanced problem-solving skills that lead to effective solutions to complex and varied problems.
  • A demonstrated ability to encourage and model positive cross-team partnerships. Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
  • Knowledge of printer Maintenance.

Preferred Qualifications:

  • College degree in Business or Computer Science
  • Microsoft Certified Systems Engineer (MCSE)

Job Summary

JOB TYPE

Contractor

INDUSTRY

IT Outsourcing & Consulting

SALARY

$61k-76k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/20/2024

WEBSITE

tekskillsinc.com

HEADQUARTERS

PRINCETON, NJ

SIZE

100 - 200

FOUNDED

2013

TYPE

Private

CEO

PUNNAM MANTHENA

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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About Tekskills

Tekskills is a provider of information technology services for digital applications.

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The job skills required for Desktop Support Specialist include Troubleshooting, Problem Solving, Operating System, Microsoft Office, Desktop Support, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Specialist job description and responsibilities

Desktop support specialists often deal with clients who are having trouble with their systems.

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Desktop Support Specialists keep computer networks running efficiently for their organization.

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They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.

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Desktop support specialists maintain computer networks and provide technical help to computer users.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Specialist jobs

Attend Customer service, customer support, and customer experience training.

02/01/2022: Carson City, NV

Gain experience with operating systems.

02/21/2022: Denver, CO

Experience in technical support positions is a plus.

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Practice fixing common computer problems.

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Use past security breaches as learning examples.

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Step 3: View the best colleges and universities for Desktop Support Specialist.

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