Description:
You'll work cross-functionally to resolve data engineering incidents. Utilizing both technical and interpersonal skills will be essential to success in this role.
Triaging, reporting, monitoring and troubleshooting the engineering incidents
Monitor data quality and collaborate closely to work towards improving data quality
Conducting technical analysis of incidents, performing root cause investigation and review with technical teams
Working with engineering teams to develop, implement and improve incident management
Serving as the primary point of contact for all technical groups and customers to address incidents and requests
Communicating with stakeholders in planning for systems resources and tracking time-sensitive incidents
Analyzing workflows, filing detailed bug reports and providing QA test plans
Skills:
Business analysis, Sql, Project management, Troubleshooting, Monitoring tools, Technical support, Root cause analysis
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.