Description:
The IT Application Analyst is responsible for providing technical production support and system administration to ensure optimum system performance and resolution of technical issues that impact the utilization of applications/systems throughout the enterprise specific to EDI, Adjudication, and SFTP data transfers. The IT Application Analyst provides technical expertise in defining, developing, implementing, testing and supporting solutions for business/clinical applications related to data transmissions to and from clients.
The position will be responsible for maintaining computer systems in support of the PHI, Claims, Eligibility, and Accumulator areas, as well as the design of information systems solutions to help these areas operate more efficiently.
Principal Duties and Responsibilities:
Application support for multiple software applications, identifying and resolving application issues effectively and in a timely manner.
HL7, API, and SFTP Interface design and documentation.
Analyzes computing needs in the department and configures current applications or develops new applications to support them. Incorporates feedback from the appropriate departmental personnel as applications are configured or developed.
Seeks input from other technical, operational, and clinical resources and/or client and vendor input to resolve application issues when appropriate.
Develops expertise in the applications used in the supported departments. Becomes knowledgeable regarding the departmental work processes and the overall operations and IT environments. Uses this knowledge to ensure that systems operation contributes to optimization of work processes.
Participates in an "on call" rotation, responding to support calls in a timely manner
Provides input into or may lead the development of achievements, work you've done, project plans and timelines to assure that technical tasks/aspects are addressed.
Participates in the preparation and execution of test plans and test scripts, including reiterations as necessary. Ensures that results are documented, and feedback is provided to responsible parties. Ensures that the application is adequately tested, and all high priority issues are resolved or worked around in a satisfactory manner before the system begins production operations.
Creates and maintains thorough electronic documentation regarding software applications and technical environment.
Support the key software systems used by the client. Docster (PHP), Monday, SharePoint, Data Transmissions (SFTP/API), Accumulator and Eligibility Modules, Claims Processing.
Desktop support as needed
Skills:
Desktop, Windows 10, Support, Troubleshooting, Hardware, Active directory, Customer service, Technical support, Imaging, Deployment, Help desk support, Install, O365, microsoft technologies, Printers, Windows 7, Hardware support, Service desk, Microsoft office, organizational and interpersonal skills, Outlook, Desktop hardware, Printer support, application support, FTP, EDI, Phone support, inventory management, inventory control, Help desk, API, PHP Applications, PHI
Top Skills Details:
Desktop,Windows 10,Support,Troubleshooting,Hardware,Active directory,Customer service,Technical support,Imaging,Deployment,Help desk support,Install,O365,microsoft technologies,Printers,Windows 7,Hardware support,Service desk,Microsoft office,organizatio
Additional Skills & Qualifications:
Experience linux/commandline
Experience working with text files like "fixed width, delimited, binary, ascii, encrypted", comfortable with a text editor
RHEL Linux command line experience (Optional/Advanced)
Experience working with ascii, delimited, fixed width, binary or encrypted files
Basic understanding of FTP, SFTP, FTPS, DNS and Ports, SSH & SSH Keys, GPG/PGP and Keys
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.