TEKsystems is looking to hire entry-level Alarm Technicians / Installers for a Top Security Company in Broadview Heights, OH!

Someone who comes from a background or education where they have worked with their hands and are mechanically sound provided customer service and worked outside typically work out much better than people with an office background .

This person will install Add-On Devices to existing customer secuirty systems.

Day-to-day duties :

• Installation and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers.
• Installing window breaks, door units, and smoke detectors.
• Troubleshooting signal issues to ensure the alarm functions properly if needed.
• Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels.
• Test and verify signals for equipment
• Train customers on how to use the equipment, connect to the devices, and answer all questions including ensuring that they have no additional need (equipment, etc.).
• Completing necessary customer paperwork for each job.
• Cost ALL PART utilize for each job installed before closing out jobs with the dispatch center.
• Maintaining accurate truck inventory of products.
• Provide top-quality customer service.
• Achieve 90% Goal Attainment for completed installations and zero go-backs .

Requirements :

• Experience in a residental / electrical / low voltage environment
• Technical Savy - can reset wifi routers, understands how to pair / sync wireless devices
• Basic Hand Tools inlcuding screwdrivers, electric drill, wire cutters, and hand sheetrock saw ( Do not have to have Day 1)
• 6-foot ladder ( Can get a Little Giant that folds up if drives a sedan)
• Personal Vehicle (Will reimburse milage / gas)

Skills & Qualifications :

• Must have Great Communication skills. This is very important along with being reliable and possessing an adaptive personality.
• This person should have stellar interpersonal skills, along with the ability to think quickly on their feet, read non-verbal cues from the home's residents, and have a solution-oriented, customer-centric attitude.

It's important to give the customer confidence that their issue will be resolved.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

Last updated : 2024-06-25