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Hiring a Call Center Team Lead (2nd shift) in Boston, MA!
This role is paying $25-29 / hr. and is between 2pm-11pm (you will work 8 hours between these hours) and EVERY SUNDAY
Fully on-site and a really good growth opportunity!
Description : Top Must Haves :
Top Must Haves :
1. Team Lead / Supervisor experience
2. Competitive Edge
3. Flexibility in schedule (10 hours of availability to be scheduled)
4. Someone with positive attitude
5. Good tenure
6. Near perfect Attendance needed
This is a lead position on the 2nd shift and will require working every Sunday. We are looking for someone with previous supervisory / lead experience.
They will take calls just like a rep would, but with some additional responsibilities. I have outlined some below. We are looking for a true professional.
Medical Experience is highly preferred.
Assist in overseeing 2nd shift activities and call center representatives to ensure compliance with all call center operating procedures and policies.
Responsible for monitoring the team’s daily shift performance and managing break times. Answers a wide range of calls and helps with administrative functions as needed.
Act as role model to other Customer Service Representatives.
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-04-30
Full Time
Business Services
$77k-102k (estimate)
03/17/2024
05/16/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.