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Client service representative
TEKsystems Quincy, MA
$39k-49k (estimate)
Full Time | Business Services 2 Months Ago
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TEKsystems is Hiring a Client service representative Near Quincy, MA

IMMEDIATE HIGH LEVEL CUSTOMER SERVICE REPRESENTATIVES NEEDED

HYBRID JOB OPPORTUNITY, OPPORTUNITY TO WORK FOR ONE OF THE LARGEST PRIVATE JET COMPANIES IN THE AREA

STABLE FULL TIME OPPORTUNITY WITH ROOM FOR GROWTH

$22 / HR

HYBRID - 2 DAYS REMOTE, 3 DAYS IN OFFICE

MUST HAVE A FLEXIBLE SCHEDULE TO BE ASSIGNED A SHIFT

QUINCY, MA

Responsibilities :

  • Obtain flight itinerary and other pertinent trip information from clients regarding upcoming or current flights and accurately enter information into internal system
  • Provide direct guidance and assistance to clients regarding company products, services and requests
  • Take ownership of potential problems, offering creative solutions through to completion / resolution
  • Exercise prompt and concise communication with clients and interdepartmental partners
  • Candidates will be responsible for providing the highest level of customer service to clients who are booking trips through the company, working with high-net-worth individuals emphasis on providing a white glove customer service experience!
  • This is not a typical customer service role candidates must possess excellent problem-solving skills, confidence, sound skills in decision making, be able to work under pressure, and handle angry clients

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-08-04

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$39k-49k (estimate)

POST DATE

07/27/2024

EXPIRATION DATE

08/24/2024

WEBSITE

teksystems.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1983

TYPE

Private

CEO

JAY ALVATHER

REVENUE

$3B - $5B

INDUSTRY

Business Services

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TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.

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The job skills required for Client service representative include Customer Service, Problem Solving, Decision Making, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Have an understanding and reception to clients' needs and give proactive customer support.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Should have a proven customer support experience or experience as a client service representative.

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Learn to resolve problems and prevent client dissatisfaction.

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One year related experience required with customer service preferred.

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Step 3: View the best colleges and universities for Client Service Representative.

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