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Customer Service Specialist
TEKsystems Indianapolis, IN
$52k-67k (estimate)
Full Time | Business Services 2 Weeks Ago
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TEKsystems is Hiring a Remote Customer Service Specialist

Seeking remote customer service professionals that are money motivated!

Description:

  • Execute recruiting strategies to identify, attract and schedule top Insurance Sales agent candidates using various job boards, social media platforms, and other recruitment tools.
  • Collaborate with local branch teams to understand their needs and ensure a smooth recruiting process.
  • Conduct phone and video interviews with potential candidates, assess their qualifications and interest, and provide timely scheduling with branch leaders.
  • Participate in ongoing recruiter training and development to enhance your ability to identify and select qualified candidates.
  • Eligible to earn bonuses for achieving or exceeding goals and performance metrics.

Schedule:

Fully remote role. First week in training will be Tuesday-Friday from 10 AM-2 PM EST. After that, candidates will set their own schedule for 40 hours weekly within the hours of operation (8-8 EST).

Additional Skills & Qualifications:

  • Effective recruiters will be detail oriented individuals with the ability to follow written and verbal instruction.
  • Practical communication skills with an emphasis on building relationships while in a work from home setting.
  • Strong problem solving skills as our recruiters will be challenged when working with candidates and managers.
  • Successful recruiters rely on their time management and efficiency to accomplish multiple priorities to meet required deadlines
  • Ideal candidate has at least 1 year of customer service based experience and has 1 year experience working with computer based programs.
  • Candidates will be required to take an internet speed test.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$52k-67k (estimate)

POST DATE

06/12/2024

EXPIRATION DATE

08/11/2024

WEBSITE

teksystems.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1983

TYPE

Private

CEO

JAY ALVATHER

REVENUE

$3B - $5B

INDUSTRY

Business Services

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TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.

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The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Communication Skills, Scheduling, Time Management, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

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