Description :

Provides courteous, friendly, and efficient customer service when processing orders and answering questions from inbound dealer and inside sales.

First point of customer contact for general inquires such as product knowledge, pricing, order placement, return and shipping questions.

Responsibilities include :

• Answer inbound calls from Retailers. Duties will include order and return entry.
• Product availability. Order status. Additional follow up work could occur via email or phone calls.
• Responsible to meet Five9 KPIs and provide Quality Customer Service consistently
• Process claims and shipments for retail accounts
• Will use basic Microsoft Office programs such as Outlook, Word, Excel and OneNote.

Top Skills Details :

• Customer service
• inbound call
• microsoft

• Minimum 1-2 years customer service experience.
• Detail oriented.
• Proficient in Microsoft Applications.
• Excellent verbal / written communication.

Thank you for your application, a recruiter will reach out to you within in the next 2-4 business days.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-06-20